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October 2024 by Ram Smith-McCloud
Hurts me to even write this but go at your own risk -
My first experience here for a post-sale inspection was perfect. Owner was professional, gave me a solid recommendation on one thing, and kept the cost low.
Fast forward months later when someone tried to steal my driver side mirror. The connectors were severed so the mirror couldn’t stay upright but both the glass and plastic were intact still. I went for a repair and was told it would be expensive as I needed a new mirror + cost of labor since my car requires the door to be removed for a mirror install. I was also told it would be an overnight job as Honda had to deliver the part. To my surprise, I get a call that same day from the owner saying he picked up the part and my car was good to go. I was already at work so I went in the next morning right before going to the office.
My mistake was assuming that since my 1st experience went so well, I was good to go without checking anything after paying $600 (half of which was for a new part). Two days later as I’m parking, I notice a huge chip on the underside of my “new” mirror. When I checked a video I took after the theft attempt, I realized it was my same mirror that had been reattached. Thank God this wasn’t an internal part. Do your due diligence if you have to go here and double check everything before paying
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June 2024 by Lee Rodriguez
Smitty is a gem, he's knowledgeable and a great communicator. He's a true "old school" mechanic, quality over quantity anyday.
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June 2024 by Aziz Esmond
Amazing service, very informational, friendly, and great prices.
Will be sticking with Smitty’s services for a very long time
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February 2024 by Emily Duffus
This place is a gem!!! Highly recommend. My Prius died nearby so I walked over to the shop to see if they could help with my hybrid. The owner Smitty immediately walked with me to my car, jump started it, and replaced the battery (for a reasonable price!) within a couple hours. Absolutely wonderful service, and Smitty is a pleasure to chat with. I will certainly bring my car back if I have any more issues!
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February 2024 by K McCain
Smitty’s was recommended to me by a friend, as I needed a brake check and had never used a shop in Newark.What I found was an extremely responsive, professional, and skilled service center led by a kind and ethical owner. They worked with my schedule, they kept me updated on everything that they found, and gave me extremely fair and reasonable prices for their services.I am extremely satisfied with the work of Smitty’s, and will be back if I need any further work done. If you’re in the Newark area, give him a call.
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February 2024 by Nemo Newman
Smitty and Marcus are sweethearts and provide great repair service!! I highly recommend! Smitty's is definitely my new go-to repair shop ?
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February 2024 by Eve Newman
Smitty and Marcus are sweethearts and provide great repair service!! I highly recommend! Smitty's is definitely my new go-to repair shop 😊
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January 2024 by Alison B
Honest, considerate, and helpful
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October 2023 by Qixuan Fang
AN HONORABLE MAN
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July 2023 by Tiffany Boney
Excellent service to update my AC in my car. Will be back for future service
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April 2023 by Mr. Adam
I met smitty for the 1st time today from just Googling a service shop in Newark, NJ. He was one of the most knowledgeable, and honest mechanics Who knows how to make you feel like family He helped guided me through my car service an inspection process Just want to say thank you I will highly recommend his shop to anyone looking for home to keep their car in good condition.
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April 2023 by Justin Ho
Replaced my front axles, rotors and brake pads perfectly. Also performed all fluid changes. Great job!
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January 2023 by Rachel B
I was driving from NY to PA and had car troubles while nearby this auto shop 5 minutes before closing. I can not be more grateful for the owner for helping me in my time of my need! He helped me, found the problem and gave me the most honest advice on what my car needed. Thank you!
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July 2022 by Rachel Broy
I was driving from NY to PA and had car troubles while nearby this auto shop 5 minutes before closing. I can not be more grateful for the owner for helping me in my time of my need! He helped me, found the problem and gave me the most honest advice on what my car needed. Thank you!
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January 2022 by Ashish S. Murthy
I called in the middle of the day, asked if they could help me with a car repair, and I was able to be seen within 10 minutes! They helped me remove a cracked plastic sheet from the bottom of my car that I broke while driving over a pothole. It was dragging on the road for 2 days, and within 15 minutes they took care of the problem for me. Smitty and Chris were curious, professional, and fun to talk to. They were upfront about everything, provided a great price for the repair, and truly upheld what a great small business is about. I will be coming back to Smitty's for all future repairs for as long as I live in Newark! They are the best kept secret in the area.
