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December 2023 by Alex
Clayton was AWESOME. He greeted me with a smile and wished me a happy birthday. He let me know that the 4 series was taken and he provided me a replacement for free of charge. This is how customer service should be!Thank you Sixt for making my trip easy and Clayton for giving me an amazing experience!
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December 2023 by Muriel Jones
Sixt shames the other rental agencies! The vehicles they have are top-notch - especially the luxury models. Sixt is my preferred car rental agency! I want to acknowledge two (2) employees of excellence: Katie that completed my reservation when I arrived at the counter. Katie took the time to direct me to the new location to pick up my vehicle (which was a beautiful BMW5 Series). When I returned the vehicle, I was met by Kyle with a welcoming smile. Both employees were engaging, sense of humor and professional. Just beautiful individuals that provide excellent customer service. Keep up the fabulous work you are doing for travelers!
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December 2023 by Oksana I.
I've found my favorite rental company. Firstly, they offered the most competitive pricing compared to other rentals. Secondly, the booking, pick-up, and drop-off processes were incredibly smooth. The car was fantastic—I even received an upgrade and thoroughly enjoyed my ride. Highly recommended!
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December 2023 by Ondrea Gilbert
SIXT is the best rental car company I’ve ever used. Service is always EXCEPTIONAL from beginning to end! Friendly staff. Easy Transaction. Pick and Return were super easy. Getting a free upgrade was an added Bonus. Highly Recommend!!
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December 2023 by Angelika Pacholek
The guy at the counter (Kelvin? maybe) was super nice. There was no line. Getting the car was quick and easy. The car itself was clean. Had some damage but they already knew about it and had it marked in their system. Drop off was super easy. Overall, were good experience. Love that you can book online.
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December 2023 by Alyssa Mancini
Kelvin was the representative that helped us with our car rental late Friday evening. He was very kind, explained our car options, and walked us through the services the company provided. We recieved a lot of compliments from the car we rented. The car was in new condition full tank of gas and clean. We were very appreciative of the service and will use this in the future as well as suggest it to our friends. Thank you!
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November 2023 by Daniel Lehrer
We are thrilled to share with you a genuine VIP experience at the Sixt Rent a Car in Jersey City, NJ. Recently, we had the opportunity to partake in a one-month subscription with Kelvin, and we couldn't be more impressed with the exceptional service we received.Upon our arrival, Kelvin welcomed us with a friendly smile and offered a complimentary beverage, making us feel right at home. We had ordered a brand new 2024 BMW 760 from our local BMW dealer which was unfortunately delayed at the port. As a result I was needing a short term rental. Kelvin, being the excellent problem solver that he is, offered us a premium vehicle class upgrade to ensure our satisfaction and comfort during our rental period.Moreover, Kelvin went above and beyond by providing us with a complete orientation of the vehicle, ensuring that we were well-acquainted with all the features and functions of the car. His attention to detail and commitment to customer satisfaction were truly remarkable and made our rental experience all the more delightful.If you are looking for a rental service that puts your needs first and provides exceptional service, we highly recommend Kelvin at Sixt Rent a Car in Jersey City, NJ. His VIP service experience is unparalleled, and we guarantee that you won't be disappointed.
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November 2023 by Ash
My partner and I recently rented a car from SIXT and had the pleasure of working with Luz. She was absolutely fantastic! She was friendly, knowledgeable, and very efficient. She also went above and beyond to give us the best car available. I was very impressed with her customer service and would definitely recommend SIXT and Luz to anyone looking for a great car rental experience.
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October 2023 by Therri Payne
I needed a rental car for a day while visiting the area Sept. 16th. Reserving online and picking up the car was fairly easy and simple. Great prices!Returning the car at 4am was problematic. When I arrived there were no designated SIXT spots to return the car. After seeing another customer park in a unmarked area I did the same. After doing so, and dropping my keys in the drop box did I realize I'd forgotten my backpack (with my laptop and other personal items) in the car!! ??The SIXT office didn't open until 6am and it was a little after 4am! Long story short, THANK YOU to the SIXT "angel" ? who came to empty the drop box around 5:30am! After trying several keys she was able to unlock the car I had so I could retrieve my backpack! I gave her the BIGGEST hug and told her she saved my life!! ?? Even though I missed my flight, I'm forever grateful for this young lady's kindness and excellent customer service!!THANK YOU! THANK YOU! THANK YOU!!
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August 2023 by Shri Gupta
Quite sorry to compare this rental station at least with JFK and any other locations. Overcrowded, no separate queue for gold or express customers. Despite full occupancy in the room, not all the counters were occupied. and saw that it was quite dirty and was not clean at all. Sorry to say but this is not the sixth. I have known to last at least 20 years.
