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“The service at this post office location is very good; but not excellent. Some employees are helpful, some are not! Some need to put a smile on their faces when dealing with customers.”
“The grandeur of the architecture is elaborate & captivating, the staff were professional & steadfast! Easily worth at least one visit to see the shear magnitude and scale of the detail inside the office.”
“I am shocked to see a lot of negative reviews about this USPS location. As far as for me, It's always a great experience when I go there. The staff has been always been friendly and helpful to me. I always thank them for helping me out. I remember one time, it was my first time filling out a form for delivery--I filled out the wrong form. When I got to the counter, the worker was helpful and explained which one I needed for my package. Mind you, there was a lot of forms to choose from. Anyways, she was very helpful and not judgmental. I actually like going to this USPS location.”
“My favorite clerks are the young girl and the Spanish guy. They always help me with no problem and have a great personality. It’s a old lady there I really think she needs to retire she gets really aggravated and huffs and puff when you in her words is “asking for too much” I asked for a receipt and she said I was killing her. It was a lightskined girl with glasses there she was awful I’m assuming they got rid of her because she had a very short temper, lazy and disrespectful. I can’t lie it’s way better without her. I do agree that the postal service need to hire bilingual people”
“The staff is really nice and helpful. I love Mrs Rosylen...she help me several times which even included her bringing a package to me to my car when I was 8months pregnant and couldn't walk. She goes over and above her job description. She always smiling and so willing to help everyone. Thanks you guys this is my favorite post office in Essex county.”
“Ayesha is always polite and very knowledgeable of the service she provides. The line was long but she got through it really fast , so impressive. The place is clean No complaints !”
“This place is not bad as all the reviews make it seem like it is, I haven't had one rude or disrespectful employee come at me with any nasty attitude, I feel like this place is good and treats people with respect unless you get outta hand than its different but this place is good I've been going here since I move to jersey and its a cool post office don't let all the nasty reviews from 4 years ago make y'all not stop here.”
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“Luz was a breath of fresh air, especially going to a USPS. This was my first time coming here, there was no wait. She greeted me and walked me through the shipping costs. The USPS on 290 Springfield Ave, always has something going on. No tellers at the window and as of lately no internet, it’s unfortunate. I’m glad I received better service at this location.”