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June 2023 by Luis Hernandez
Always great service
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June 2022 by Cambo SS
Worst bank experience ever!!!! They NEVER have rolls of quarters and the staff never ordered my debit card on time and ATM always down so unacceptable. Obviously someone wasn't doing their job. I've waited 4 months patiently. unbelievable. The guy branch manager has nasty attitude doesnt do his job right. This branch needs training!!!!
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May 2022 by GLORIA GOODWIN
I moved to Montclair last August 2021. Prior to this I had a wonderful relationship with Popular Bank on Eastern Pkwy in Bklyn for many years.from the 1st time I went to this bank to do a change of address...etc. I got new checks as well. I have received extreme courtesy..Thanks...Gloria GoodwinG
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January 2021 by carmen nadia rodriguez
They're always Pleasant! This Make one feel care for & hear!!!
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May 2020 by GeRo Detinu
This is the worst bank for the elderly population. They make it so difficult for seniors to access their info if they make a simple mistake with online or banking apps. Makes me feel a certain way about how unpopular popular really is. Community bank, I don't think so!
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February 2020 by Bessie G.
I have a suggestion for Popular bank, you need to open more branches and drive thru. There are some people complaining about how slow cashiers are and how very few there is available for so many people who take their lunch breaks just to go n find themselves very agitated by the long wait itself. If there is only 1 cashier and a long line,, it makes no sense being it's only 1 popular bank in Newark NJ... can you PLEASE OPEN another one in Newark NJ with a drive thru available. Your business to keep customers happy with your bank is to comply with their every day needs when they need to be serviced at an appropriate and timely manner, if your not going to open anymore branches then at least hire more people that would love to work with a smile on their faces every day! Just voicing my thoughts. Have Great day!!
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January 2020 by Joe Matos
Great customer service & knowledgeable staff.
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January 2020 by rocco chiusano
This is my second time at this branch. I have to tell you shirley Carmona remembered me by name and was extremely freindly. I used to go to the branch in west New York on bergenline ave. But the parking is not good. This branch has amazing parking and great coffee selection. I will continue to do my banking here. Thank you so much
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January 2020 by Manuel Figueroa
I went on a Saturday to resolve an issue with my account. The staff was very friendly, professional, and helpful.
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October 2019 by Camille M.
Parking is available. Easy to find. My father came to visit from PR. We traveled almost an hour for him to pay his mortgage and they only accept limited options. The teller did not give him options. We had to start making phone calls to find out he could pay by phone with an account and routing number. Before you visit, call so you don't waste your time.
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August 2019 by Annette Navarro
Always have a good experience and service
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June 2019 by kristhie fuentes
So mad I want to explode. Today I went to transfer some money from my savings to one of my checking. They transferred from a wrong account. I have to sign a contract and due to this I don’t have the money for it. The worst part is the receipt are showing the right accounts. Not a very happy mother’s day for me. I use to love this bank in PR here well as you can read not very much so. Going on Monday to see what a miracle my account didn’t go negative.
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June 2019 by Alberto Garrido
I took my friend there for days to open an IRA account, they don’t know the rules and the lady there treat me like garbage, I will never do business with this unprofessional people
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April 2019 by claudia gordillo
I love this bank .. helping me with my credit.. fast service friendly staff and extremely helpful ... Making it one of the best bank I've tried in a very long time.. Honestly all my businesses would be with them .. !
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February 2019 by Miguel Jesus
Always have a horrible experience coming here. Definitely changing my bank !