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August 2023 by Jennifer Burns
Very poor customer service. This branch needs more staff.
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June 2023 by Yohanna Bello Suarez
The attention of supposed manager Marlon is terrible. I went to open an account and because it was 5.30 pm I couldn't open it because the bank was closed while he was on his cell phone.
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May 2023 by Gloria Jiang
Racist and incompetent staff. I walked in to open an account. I look Asian, the first question the white bank teller asked is: "Are you a citizen or resident?" Just wow. Took them 2 hours and 2 men to unable to open an account. They dont know what they are doing. Asked me to input information 4,5 times. No water, no self introduction, no apology, zero communication. I have to ask repetitively to get straight answers. Cuz they're closing and can't open an account, they threw us out. Clearly they don't want our business. Don't go. Can't trust any of them.
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April 2023 by Gloria Yuelin Jiang
Racist and incompetent staff. I walked in to open an account. I look Asian, the first question the white bank teller asked is: "Are you a citizen or resident?" Just wow. Took them 2 hours and 2 men to unable to open an account. They dont know what they are doing. Asked me to input information 4,5 times. No water, no self introduction, no apology, zero communication. I have to ask repetitively to get straight answers. Cuz they're closing and can't open an account, they threw us out. Clearly they don't want our business. Don't go. Can't trust any of them.
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February 2023 by S Smith
Good staff and fast service
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April 2022 by Sigourney Hislop
Literally the worst. Went to the ATM outside, to withdraw money and the machine got stuck. I asked one of the men inside to help me get the money out and he said they don’t service the ATM, I will need to come back tomorrow. Then the transaction went through without me even receiving the money.
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October 2021 by Ying Yu
The best experience ever! Branch Manager Marlon is very nice, professional and efficiency, he helped me a lot even though I didn't make an appointment in advance, thank you very much!
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August 2021 by Andrea Carlson
I was not happy with my experience here. Not only did I wait a long time, but the staff weren't able to resolve my issue. It was a complete waste of time.
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August 2021 by diego alejandro gomez alzate
(Translated by Google) A great experience, a wonderful tour, the figures in very pretty lights.(Original)Una gran experiencia, un recorrido maravilloso, las figuras en luces muy lindas.
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June 2020 by Max Powers
Worst banking experience ever. The employee mike was rude, refused to deposit my check, and was really short.Never coming bacl to this branch
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December 2019 by Chris Fonton
Worst banking experience ever. The employee mike was rude, refused to deposit my check, and was really short.Never coming bacl to this branch
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July 2019 by Irais Rubio
This bank doesn't even deserve a star. The staff are so rude and unprofessional. It so unpleasant to deal with people like these
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June 2019 by Nicólas C
Silvia the bank teller provided horrible services, all I was trying to do was deposit and withdrawal and needed to be assisted by two different tellers. Very poor customer service
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February 2019 by Nicólas C
Silvia the bank teller provided horrible services, all I was trying to do was deposit and withdrawal and needed to be assisted by two different tellers. Very poor customer service
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June 2018 by Gio
These people are thieves. Spoke to an associate about a charge in my account. I saw him doing something with my account. Then at night when i checked my account; he took 100 dollars out of my account (it said manual withdrawal) . Called the next day, put me on hold for 2 hours and hung up. Going to file a police report tomorrow. Unacceptable
