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June 2024 by Bailey Jr
The last time that I came here I lost my debit card and was helped from a bank representative who didn’t tell me that I was to be charged a fee. That annoyed me because I’m right there..there should be no lack of communication. Today I walk into an empty branch where there were no customers at all. I see a woman names Arisleida who looks at me but doesn’t great me so I say hello and ask if it’s the same for an atm deposit vs a teller deposit. She says no. So I stand at the window and start to sign my check and prepare for business to begin. I’m standing for about a minute and turned to ask if the teller option was closed and Arisleida stands to tell me she thought I was going to go outside because there wasn’t a difference yet she is behind me watching me at the teller window, not the table in the middle, the teller window. Mind you, there are NO customers inside the office. She takes her time to walk around and another teller comes out as well. I ask if she is opening and she tells me someone is coming around now and honestly I didn’t want Arisleida to even touch my things or help me at that point because she was being lazy. She had a deposit slip next to her and proceeded to tell me to get one behind me as an order, not polite but a a directed order. It’s no wonder there’s a bullet proof glass here at the teller window yet the location I usually go to has none and those people are polite with common courtesy and mutual respect. I don’t know who hired Arisleida but she is a bad business decision. Training won’t help this, the appreciation after the loss of her job will
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January 2024 by M D
Chelsea was so knowledgeable and friendly and was able to quickly help me with my problem.
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August 2023 by Najeedah
I have been with this bank a little over a year. Every time I check my account I find out something new about PNC Bank, they charge you for everything. I was not aware of the charges because I was never told about the fees when I opened up the account. I'm leaving this bank ASAP. Never go into something without knowledge, surprises are bound to happen.
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June 2023 by Maisha Thomas
The most useless branch I’ve experienced. This is the closest to me but if the bank itself is closed there is no way to access the ATM even with your card. Makes no sense to me at all.
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May 2023 by John Barnett
Love this branch
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September 2022 by Antonio Estevez
Tellers need better training. Not coming back to this branch any more. Third time I need something done here any every time they make it difficult to get it done. Or they make me wait for eternity.
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May 2022 by Mayo Estevez
Tellers need better training. Not coming back to this branch any more. Third time I need something done here any every time they make it difficult to get it done. Or they make me wait for eternity.
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February 2022 by James lANHAM
ATM is only open when bank is open which makes no sense. Defeats the purpose of there being an atm
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June 2020 by Nx Resxlutixn
The ATM is not available 24 hours! This is a big inconvenience because when I have to deposit my check from work, I can't... ATM only operates when the bank is open so this includes Sunday when it's closed, the ATM is also unavailable...
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March 2020 by Marisol Ramirez
It is such an inconvenience to not have the ATM available 24 hours. It is only available during the hours the bank is open which limits getting funds during the weekends and after hours.
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March 2020 by Justice P
The bank tellers are very professional. However, the atm should be available to customers 24 hours a day. In the event a customer needs to deposit a check or withdraw cash, you will be unable to do so .
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September 2019 by IXGxdDeceptzXI
The ATM is not available 24 hours! This is a big inconvenience because when I have to deposit my check from work, I can't... ATM only operates when the bank is open so this includes Sunday when it's closed, the ATM is also unavailable...
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August 2019 by Erin Jackson
Take the train to this venue. That way you can avoid the DUI checkpoint.
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August 2019 by Ahmed Al-Shaer
Professional bank in dealing with the customers
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August 2018 by Mike Lazzaro
NO OUTSIDE CHAIRS! The website says you can if they're 9†or less from seat to floor. That info is wrong!
