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January 2024 by Elvin Nieves
That store is one because it laughs. The supposedly Hay handler who was there today lacked Respect for my wife Yami. The handler and the employee would like some big handler from that store to be able to communicate with me. Some of Hay's employees are not useful as employees.
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June 2023 by Nikiyah Brown
I’ve been sitting here waiting since 8:50 it’s now 9:10 and still no one here this is sad i’m dealing with a life-threatening situation in my family and I can’t get my phone turned on because I have to go inside the store and the store is not open when it’s supposed to be this is so unprofessional
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June 2023 by Juan Figueroa
The best customer service that I have ever seen,the girl named anuria is the best she is very patient and I went to cancel a line because my phone was all broke and she helped me and told me that I qualified for an upgrade that I did not knew that metro do that and I did it now I have a new phone that I love thanks to anuria thank you metro I love my new phone and all the discounts this girl give me, love it
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June 2023 by Luis Aponte
Jason helped me with my payment and told me I was eligible for a New tablet for free, I Did my payment and I have a brand New tablet for free I only paid the activación fee thank you for the good service guys
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June 2023 by kenyatah todd
The manager at the store has no respect for other people instead of talking she belittles them and tell them what they better do the customers always complain about the things that aren’t being done because the mangers don’t care and they complain about seeing new faces all the time because people don’t stay there because they don’t like how there being treated that store need to be shut down the ceilings are falling apart in there and it’s not safe I would not recommend this store to anyone !!!!!!
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June 2023 by Bodine Best
Anauris the best ever my phone was not working at all and took her time and fixed it thank you so much
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March 2023 by Red Jones
Since I started coming to metro Omar is the best worker I've dealt with am sad to hear he leaving us ? ? don't leave us no one takes care of us like u do wish nothing but the best
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February 2023 by MarkedWith Beauty
Great service , quick to help. Issues resolved in a matter of minutes pleasant to talk to. Great job
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January 2023 by Areliz Vega
Since the dominican girl left and those Hispanic little boys are handling the store. They make there own hours. Today is Sunday the hours of operation are stated. Its 12 and the doors are closed and I said why they stated they not even suppose to be open mind you by a big gorilla with a durag purple looking like barney says that. Those 2 guys look lost like they don't know what they are doing. Please politely dismiss these 2 unprofessional Hispanic little boys acting like men . Mind you I've been coming here for over 7 years . They telling me its closed Sunday jajaj.
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November 2022 by Victoria Ransome
Tip: Do not buy your mobile phones from an authorized dealer, go to corporate headquarters, you gonna whine up there anyways if you do purchase from them. This Metro dealer don't deserve a star. Rude& nonchalant. Bought a whole attitude to work as if I wasn't already peeved. Didn't want to help me get a resolve with mobile issues & I was told to wait for a manager. When I call customer service in the store that's when his lazy az calls the manager to cover his az, & the manager wasn't no better, getting paid to stay at home???
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October 2021 by Stormy Williams
They are selling defective equipment and refuse to fix the situation.
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September 2020 by Ice Cream 101 C.
must read before you get robbed do yourself a favor and dont go to this store they are black and puerto rican and bunch of thiefs they over charged me 20$ stay away and read the rest of the reviews on here they are stealing peoples money check the recipet before you pay other wise your going for a ride .these monkeys are thiefsssss
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June 2020 by KARMA
The Spanish chick tried to charge me $70 for 2 charger who she think she robbing I went on Springfield Ave and got 2 for $40 won't go BK there
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November 2019 by yolanda Lopez
the best store very good service and the girl who works in that store I think she told me her name is Diana is very patient and answered everything I asked, I loved it and of course I loved my new phone
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November 2019 by Gabriela Aguirre
The girl was very helpful , I will continue to go back again.