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July 2024 by Brittany Lugo
Everyone is extremely nice. Steve however went above and beyond to help me pick a laptop
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January 2023 by Christina S
Randall and Joslyn are AMAZING! They are an incredible wealth of knowledge (and patience). Both have gone above and beyond so many times for my faculty, students, and me and we are grateful. Thank you for the support.
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January 2023 by Rohan Hublikar
Excellent service! The staff work with you and are extremely accommodating. Made buying tech (a very scary experience for me) easy and worry-free. Luis and Randall were particularly very helpful!
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January 2022 by Kimberly Haskins
three words!! I LOVE THIS STORE! MR. RADALL AND JOSELYN ARE THE BEST. any problems with any devices they where always The store always has what i need and the pricres are always great.
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January 2022 by Karl
It took them a month to tell me they couldn't fix my laptop. And now I can't pick it up because they have no evening or weekend hours. What a terrible, over priced computer store. I'm sorry Rutgers students are stuck with them.
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July 2021 by Rene Torres
Needed an accessory for my Mac not only did they have all of the products I required, they made sure to walk me through the compatibility issues, Were very knowledgeable and a great help here in the city. Don’t need to go to an Apple store when you have all the resources here at Kite + Key in the Hahne’s building!
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July 2020 by Clayton McIntyre
Very professional staff members. My questions were answered with great accuracy and the purchase process was a breeze!
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July 2020 by Felipe Castillo
Do buy anything from here, they don’t accept returns. Much better going off to a bestbuy or the apple store. Return policy isn’t publicly posted anywhere either, deceptive sales tactics. Should’ve known since it’s always empty.
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July 2020 by Melissa Davis
I called earlier today inquire about a 87 w usb-c charger for my MacBook Pro. The person informed me that they had a couple in stock. They told me they closed 4 pm today and are closed on Sundays. I walked there and found there door was locked and lights were off. It was 2:30 pm. There was no sign on their door indicating an emergency and having to close early. Mind you I called at 1 pm. They should have told me they closing early.
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July 2019 by Randy Vargas
By far one of the best customer service experiences of my life! The staff and the technician were incredibly helpful throughout the entire process. I walked in having very little knowledge of my own laptop and left feeling confident that I would know how to troubleshoot issues down the road. I highly recommend!!!
