There is too much going on, and not informing the public or drivers about new pickup and drop-off spots
July 2023
Stuck taking the Greyhound after extensive cancellations and delays at EWR. They got us home, hence the additional star. That being said, the place was trashed. Old food and garbage were all over the small waiting area. We decided that waiting outside in the rain was more comfortable.
July 2023
I was mislead by the price. The first time I was told the price for the ticket was cheaper than what it actually ended being. I don't think that was very nice at all. It ended up being a hundred dollars more than I was originally told on the price.