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May 2024 by Jhon 15
Bad service, you order something and it doesn't arrive correctly, buy something that sells it very expensively and they don't do a good job
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February 2024 by Criisss De leoonn
Good service, excellent quality
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June 2023 by Francis Trujillo Zea
Terrible customer service, and they don't repair the phone
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April 2023 by Jordan Djdkk
The worst store ever
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October 2021 by Gustavo Campana
Horrible experience. They promised to restore my black-listed phone only to tell me a week after I had already paid $370 that it could only work outside the US and would have to pay additional fees if I want to use my T-mobile carrier on it. Also I paid them to replace a cracked IPhone 11 screen only to find out that they replaced it with a non working Face ID LCD screen. These guys are scammers and will look for the quickest way to take your money and offer no refund.
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March 2021 by Helder Goncalves
My wife went there to fix her phone. Phone came back missing a few screws and broke after a few weeks again. My brother's laptop not only missed screws they also lost the charger. Do not go there.
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December 2020 by Rebecca Lara
Staff is rude. Music is way too loud. Can barely hear yourself think - even if you're just walking by. Trashy store. (Replying to owner response: Most certainly not the wrong store. I lived down Jefferson street for years. I can only hope that new management is better, but based on recent reviews, doesn’t seem that way.)
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December 2020 by Paul Osorio
\"ALL SALES ARE FINAL NO CASH OR CREDIT CARD REFUND! EXCHANGE ONLY WITHIN 7 DAYS ONLY...\" i bought a ac power charger there for my laptop, we tried it in the store and then back at home , overheated my laptop and suddnely shut off. when i wanted to returned i noticed no refund policy in receipt. Even that i explained this unusal issue, they were not able to do a refund. In conclusion, better get your electronic stuff in a big well know store with refund policy or buy it online. There's no any advantage to buy it here. not big difference in prices, i did it just because and needed to get the item asap. Edit 7-19-2020. After owner reply. It looks like a lot of customers reviewed\" the wrong store\" . No Sir, it's the RIGHT store, it's hard to forget that pink awning popping out in Ferry st. I dont need to make this up to harm a business. If you want to believe everyone is wrong, good for you! let's see how your business is doing. I was accurate on my review 4 years ago, and after all this time , it makes sense that i am not in the system. it's good that theres a new management but personally I dont care, I wont be back. My recommendation is that be straightforward with your refund policy.
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August 2020 by Lenilda Lugon
Horrible experience I have on this place. One of their employees damaged my phone, did nothing on my laptop and charge me 68 dollars for that plus 50 dollars for the phone screen protector that was Horrible and misplaced my tablet, and 2 chargers. When I complain another employee was so nasty that I had to call the police on they, still waiting for my tablet and accessories ?
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August 2020 by yorceli gonzalez
A really bad experience, the person supposed change the screen , it was perfect working just the creen was broken and he call and said the iPad is not turn on any more is was going to cost me 180 more , i was pay 180 to replace the screen, he asked me for 180 more , if they cannot do the job why you are on business
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July 2020 by Member
We been coming to this store for years. Love the people working here. Thank you for always taking care of me.
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June 2020 by S Quinonez
SCAM ARTIST!!!! the worst experience I have ever had!!! I went in to get something fixed and walked out with a phone that won’t stay charged a sensitive screen and can’t hear unless my phone is on speaker. They took my hard earned money and then tried to charge me more !!! KEPT MY PHONE FOR 2 WEEKS AND DID NOTHING TO FIX IT . Don’t bring anything to this store. SCAM SCAM SCAM SCAM SCAM
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February 2020 by horacio amador
Buyers be aware this estore is starving for money
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February 2020 by Jomar D.
I don't recommend this place they are a complete rip off and use low quality parts. Also, that girl Denise who works there has a nasty attitude and honestly there is two more stores on that block that I would much rather go to before stepping foot in that place. Do yourself a favor and stay away
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January 2020 by Tom H.
Stay away from this place. I was a regular customer there.I dropped my phone which caused the speaker and the charging port to not function. These guys charged me over $80. This happened on New Year's Eve and the manager wasn't there. On such a day there weren't many options for me thus they took advantage of the situation. I confronted the manager about the situation. He told me " I'll talk to the girl and the technician." The manager later tells me that the technician also switched out the battery and "apparently" showed me what needed to be fixed. This was of course a cover up argument because I never even exchanged words with the technician and my battery was swapped over there less than a month prior to the situation and it's common sense that a battery won't sustain damage from a drop. Also, when the girl told me that crazy ass price I asked her "how much does the part cost?" She claimed that she didn't know which was another lie because I know people who worked there and they all told me that the girl Denise works for a few years and was a manager of another electronic store so without a doubt she knows the prices and is full of crap. In addition I went to a few other technicians and they told me that the charging port was not new and that there was probably a loose wire and all they did was connect it back or gave me a used port. I also described the situation to their next door neighbor U Tech and they told me it was a $30 fix. Of course I confronted the manager with this and he still tried to stick to his bullshit story. At that moment I simply decided that my business with them was over and there is no use arguing with these idiots. P.s my sources indicate that they use cheap third party parts.
