Budget Car Rental
Car RentalHours:
132 Carson Rd, Newark NJ 07114 Hours
About Budget Car Rental
Budget Car Rental offers generally positive experiences with affordable pricing, convenient pickup, and easy drop-off. Many customers appreciate the excellent prices, especially through Costco car rental, and mention that the car pickup at Newark Airport Terminal A is fast. The vehicles are often good quality with low mileage and are usually clean, making for a smooth rental experience. Staff members are described as helpful, friendly, and courteous, with some employees going above and beyond to assist, especially when rebooking or extending a rental. Customers also note that the check-in and check-out processes are seamless and efficient. However, some reviews mention occasional issues, such as poor customer service from certain agents and website errors that caused confusion over billing. There are complaints about high rental taxes and fees, especially in Jersey, and a few frustrations over billing discrepancies. Despite these negatives, many customers still recommend Budget Car Rental for its good prices, quick service, and helpful staff. Overall, the business provides a mostly positive rental experience with a few areas for improvement.
Most Recent Reviews
June 2026
Assigned car smelled like smoke and garage attendant pleasantly gave me a different car. Very much appreciated
June 2026
We got the car, we drove it a few days, we brought it back. All was well.
June 2026
Absolutely terrible, only one or two employees assisting while on the other hand Avis has 4. Waited for around an TWO HOURS. Poor management and don’t have at least 3 or 4 workers to assist customers fast.
More Comments(474)
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