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March 2024 by Leo G.
*AVOID THIS MECHANIC AT ALL COSTS**They misdiagnosed my AC problem which led me to spending hundreds and hundreds of dollars more. I went to Broadway Auto to have my brakes changed and because my AC was not blowing cold air. Their mechanic diagnosed the AC issue as a bad AC compressor. I had them change the compressor because of his diagnosis. After they changed it, it was still not working and also my check engine light was on (it was not on before that), and they did not know why. They told me to take it to an electrical mechanic because they didn't know why the check engine was on and why the air wasn't blowing cold. The electrical mechanic tested the old compressor and found it to be working! The problem was NOT the AC compressor at all. He found a disconnected temp sensor that was the real cause and he connected it and got my AC working fine. I asked him if he would be willing to speak to Broadway Auto to confirm everything and he said he would. When I went back to Broadway Auto and spoke to the owner Emilio and explained this to him and asked to be compensated for the cost and labor charges I spent for the new compressor, he was instantly defensive, loud and did all he could to confuse and cast doubt so he can discourage me from pursuing it. He angrily insisted that the old compressor WAS indeed bad and that his mechanic was correct in removing it. I asked him to speak with the other mechanic and he refused! After yelling and hanging up and calling me back several times, he finally and very begrudgingly agreed to refund me the cost of the compressor but when I asked for just a PARTIAL refund for the labor costs I put out HE YELLED AGAIN AND HUNG UP ON ME. I had to pursue getting my money back via my bank because I paid with a debit card. When you talk to him in person he walks around his shop like he is busy doing odds and ends so you get discouraged and walk away. They have different mechanics doing the work on your car, so you never have one person that knows exactly what's going on from start to finish with your vehicle and neither does the owner, so he is never there to keep track of the work and is clueless about all of the mistakes being made, but yet he is immediately loud, defensive and aggressive when you discuss a problem with him. In addition to my AC compressor I had them change my brakes as well because there was squeaking going on. They changed the brakes but the squeaking still continued. The other mechanic that fixed my AC issues looked into it and found that the brakes they installed required a lubricant that they did not apply and that was what was causing the squeak. So I still have to deal with the squeaky brakes until it's time to change them again. Dishonest, incompetent, and unprofessional.
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February 2024 by Taisha
These mechanics are decent. I met the manager who gave me an ok deal to put in spark plugs. It's location is not in a very visible place its almost like a driveway type entrance.
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February 2024 by Ronnie Bartley
Great service they gave me a pre-purchase inspection. Make sure my car that I was buying was strong and mechanically sound great job Broadway auto repair.
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December 2023 by Carlos Lugo
First time that I come to change a part in my car, the owner and the employees, especially the young man, Iban, are very friendly and experts in their work...but the price I think they exaggerate a little, the rest is all good
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October 2023 by Maria Oleas
A very clean place with very expert and educated workers, exceptional, fast service and a guarantee of the work they do. RECOMMENDEDServices: Transmission
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October 2023 by Jessi Luna
150 to 350.... not cool. But other than that, the job was done ✅️ ruben, nice guy. Thanks for the service. With gratitude.
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September 2023 by Taurian “Brick city Black” Speed
Best Auto Mechanic repair shop in all of Newark, N.J.
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June 2023 by Dalila Andujar
Excellent I recommend good customer service
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April 2023 by Alexis Rodriguez
Best mechanics on town...very profetionals
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January 2023 by Al King
Fix my car fast
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January 2023 by Daiana Martinez
The best 100% recommend ?
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October 2022 by Njerz Life
Very good
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October 2022 by Ray Diaz (Aero)
Great place better prices then most very helpful and Emilo has always been good to me. Great all aroundService: General repairs & maintenance
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October 2022 by Shaniece Ashley
When I was working in Newark, my old bosses friend referred me here. It’s his brothers shop. They have fixed many things on my car from replacing my ac, brakes, rotors, my oil changes & water pump. I never had a problem and they always do a good job.Services: Engine repair
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October 2022 by Shaniece P.
When I was working in Newark, my old bosses friend referred me here. It's his brothers shop. They have fixed many things on my car from replacing my ac, brakes, rotors, my oil changes & water pump. I never had a problem and they always do a good job.
