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August 2024 by Sherry F
A friendly clerk named Lynette greeted me with a smile when I dropped off my prepaid package. A little friendly service goes a long way!
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May 2024 by Z Wang
Tara is amazing! Best P.O. experience I’ve ever had
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April 2024 by Rachel Meshki
Had a great experience renewing a passport! Efficient and had a few laughs! I wish I asked her name but it said Clerk 5 on the receipt!
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April 2024 by Linda Raedisch
I go to this location at least once a month. They're always pleasant, always patient, and they've got great stamps.
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April 2024 by Cristina Bartl
I love Tara, who works at this post office, I live in Summit and come all the way here just because of her. I always have a prepaid label so it is a quick in and out, I have a small business and do a lot of shipping. When being attended by other other officers, even having pre-paid labels, I have sometimes ran into comments about how something about my package or my label is wrong (wrong package type, wrong sticker placement, wrong "zone rate" (my labels are created automatically by the USPS software based on accurate package details and shipping info so these comments don't even make sense). That has never happened with Tara and my package delivery rate is 100% with her.
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January 2024 by Emilia Schalkoff
Nasty and pushy clerk.
12.19.2023.
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December 2023 by D. B.
Always very good and efficient service here!
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November 2023 by D. Bansal
Always very good and efficient service here!
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June 2023 by Christine C.
Friendly staff. Easy to park. Great hours. And super efficient. I frequently mail packages from here and have had only great service experiences.
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March 2023 by Andrea B.
I reside in Summit and go to New Providence Post office only several times a week. Better hours, helpful and efficient staff. My packages always get delivered without any issues. I don't understand the negative reviews. I can only think that people will treat you the way you treat them. Only positive experiences for me.
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January 2023 by Xiaofeng Mi
Was there today. They only have female employee dealing with a room of customers, and she was horribly impatient and rude…
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November 2022 by kris lawlor
Always pleasant and efficient service!
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August 2022 by CY Cat Simon
I've been regularly sending out packages for my online sales. The staff are always friendly and quick to finish tasks. There was once I missed an anticipated package and called them up. They were quick to direct me to the right distribution branch to resolve the issue.
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May 2022 by Sabelle Deng
I called them for the missed mail of their informed delivery website, the lady on the call generally didn’t allow me to talk…give me your tracking number, she just repeating the sentence again and again, and there is no tracking number on their own informed delivery website!
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March 2022 by Damian D.
It seems the further west I go the better the USPS gets-so New Providence is better than Short Hills, but go further to BH for even better service.