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8AM - 4:30PM
598 Central Ave Ste 7, New Providence
Shipping Centers
“I love Tara, who works at this post office, I live in Summit and come all the way here just because of her. I always have a prepaid label so it is a quick in and out, I have a small business and do a lot of shipping. When being attended by other other officers, even having pre-paid labels, I have sometimes ran into comments about how something about my package or my label is wrong (wrong package type, wrong sticker placement, wrong "zone rate" (my labels are created automatically by the USPS software based on accurate package details and shipping info so these comments don't even make sense). That has never happened with Tara and my package delivery rate is 100% with her.”
“The staff here are incredibly friendly and helpful, and they HUSTLE. The store manager has a great attitude and is always willing to get creative and offer options for even some of the most difficult and sensitive shipments. I can't recommend this place enough. I'm never here more than 5 minutes.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
“The Westfield UPS by far is the best ever! The employees are so helpful and nice! They helped me print a label that I couldn't get to work, with no hesitation or problem! They took the time to do something kind and that really makes a difference! I live in Cranford, and will never go back to the UPS there!”
“Absolutely so easy to utilize services at this location. The Amazon return option is so easy, and love that you can do at your own pace. I love the convenience it brings to customers to easily pack their own returns, without the complexities of having to package returns. The UPS location in Dunellen, NJ is very clean, organized and their tech is modern and always working which I very much appreciate. The staff is always willing to help as well when needed. Thank you for running an organized and well-run location.”
“I cannot speak highly enough of Craters and Freighters....their customer service is top notch...they delivered important cargo to California from NJ for us...Every step that was described was exactly the way it unfolded, from the excellent pick up to the well packaged product that arrived in a timely manner and unscathed...their actual price was even a few dollars LESS than they had estimated...You are in good hands with this company!”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
“Sam is outstanding, she leads the Columbia Park Store #7020. Her level of service, friendliness, professionalism is amazing. She is able to provide great recommendations always aiming for me to have the best customer experience. I am a happy customer thanks to her. I have many UPS stores nearby, but I wait to do all my transactions there just because of her service. Thanks Sam, keep shining!”
“Annette was beyond amazing! She helped me find a great office chair and matched the staples online selling price. She also asked me if I had my solar eclipse sunglasses which I did not and she got those for me too. Also got me 50% back in points on my purchase. Really great store and friendly employees!”
“When shopping at the Livingston Staples, I was only there to purchase copy paper and since the staff was very helpful about some other products I asked about, I asked for additional help with information on Laser Printers. The staff person was polite and guided me to the hardware printer section to answer some detailed questions about laser printers. So glad he just didn't point me in that direction and leave me hanging like other stores. It was a pleasant experience and will be back to purchase the laser printer once I get my new office set up.”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“Thank you to the lady who showed me how to use the machine for my prepaid labeled package that needed to be shipped. She showed me step by step and was very patient with me. I appreciate her service. Unlike USPS, she didn't yell or give me an attitude. 10/10 would recommend this Fedex!”
8:30AM - 6:30PM
1115 Inman Ave, Edison
Shipping Centers
“This UPS store location is top notch. I’ve never had a bad experience here. On a specific occasion Abdul went out of his way to help me with a unique issue, going above and beyond standard customer service. He followed up until it was resolved. Excellent UPS location. Highly recommend.”
“I mostly use this UPS store for Amazon returns and the employees have always been kind and knowledgeable. During a visit in June, I noticed that they make banners and the owner personally explained the options and truly wanted to help me design a beautiful banner for my son’s graduation. I requested an 16’ by 5’ banner in a timeframe that was too small, but the owner worked late nights, even to 10:30pm to make sure that I was happy. This shows true character and I am happy to support this place of business. The banner was truly beautiful, high quality, and a truly reasonable price.”
“I don’t live in Essex Fells but I make sure to use their post office because the women who work there are patient, kind, polite, and professional. You’d never know if they were having a bad day because they welcome you with a warm hello and a smile. You ask a question and they don’t roll their eyes or make you feel like an idiot, unlike the people who work the counter at Caldwell and West Caldwell post offices. Recently I had the misfortune of having to go to the Caldwell post office. I was quickly reminded why I avoid that location. Keep up the good work EF!”
“Best staples I've ever shopped at. My fiance and I had to have something printed for our wedding and we had the pleasure of having Cassandra assist us. She was amazing! So happy we were able to have her assistance. She was kind, courteous, and very knowledgeable. She went above and beyond in her help and made the printing super easy for us! The management/corporate should take notice, because she is definitely an asset to their team!”
“Phil helped me with Notarizing a letter and he got me in and out! I came in with my small children and I appreciate his patience and thoroughness! Come to this branch, for kind service! Thanks Phil!”
10AM - 5PM
1419C Stuyvesant Ave., Union
Shipping Centers
“I would like to thank UMAC for the fast and secure shipping of the boxes i sent to the Philippines. I am soooo happy that i finally found a company that respect the hard earned items that we are sending our family back home. I will send more boxes thru UMAC and will highly recommend you to all my friends and family here in US. God Bless You more and keep up the excellent service you are providing to all your customers???”
2 - 3:30PM 8:30AM - 1:30PM
611 Chestnut St, Union
Shipping Centers
“Another thumbs up for Ray. I’m lucky to live a few blocks from this post office so I’m in pretty regularly, and I’ve never seen him be anything but pleasant and helpful.”
“Good for printing and occasionally some good deals. I go here for Amazon returns as well, which go smoothly, but the staff in that area can get overwhelmed with only 1 person assisting with both printing and returns. Knocking a star off for staffing but also because they don't always open on time like it is posted on their store hours.”
“Great customer service, responsible people are working there. Made online purchases to this address. Unfortunately, the store has delivered my package during non working hours, w/o proper information on the box and w/o tracking number, so the parcel has been lost somewhere. After reaching the customer service, people there helped me to find it quickly, identify the parcel and process it for next destination.”
8:30AM - 6:30PM
16 Mt Bethel Rd, Warren
Shipping Centers
“My experience was nothing more than exceptional.Good customer service! Representative Kenny is always willing to do his best to assisted you in the fastest possible way. Highly Recommend. Yes of course you might have to wait for a couple min! But prefer when it's my turn that my business be handle by the best. (Kenny).”
7:30AM - 6PM
55 Union Pl, Summit
Shipping Centers
“I had a wonderful experience at the UPS store and wanted to share! The young lady was efficient in working through a line of customers and made my shipment easy and quick.I am sure it can be hard dealing with people being in a hurry especially after the holidays but she made my trip a delight.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Shipping Centers
“10/10 service!! I usually only utilize this stores printing services but today I had a return. I honestly had no idea how to return an item to ASOS and the young man, Eduardo, walked me through it AND printed the label for me! Crisis averted!! ?”
8:30AM - 6:30PM
1092 St Georges Ave, Rahway
Shipping Centers
“I always have an easy efficient experience when I go to this UPS location. The employees are always nice knowledgeable and helpful. Today Abdul saw me struggling with a very large package and came outside to help me bring it in. Additionally, as per usual, the service was quick and I was out the door in less than 5 min.”
8:30AM - 7PM
202 W 7th St, Plainfield
Shipping Centers
“The young lady who notorized my documents today was amazing. She was patient and courteous and was so helpful. Very convenient location. Will definitely recommend this place and the customer service.”
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“The employees at this location are wonderful whenever I go in. Today I had a box I didn’t realize had to be shipped FedEx and they taped it up for me and put the label on for me without me even asking so I could take it over to FedEx. Thanks so much! I’ve been dealing with a lot of stress trying to return that particular item so that little gesture made my day a lot better.”