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“Wish I could give more Stars. Isaac was AMAZING, super professional, very knowledgeable, and super patient. I never had a faster more pleasurable new phone purchase experience. Isaac You ROCK. Thank you.”
“Pug was knowledgeable and very professional. He made me feel welcomed really took the time to understand my needs. Highly recommend. If I could leave 6 stars I would”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”
“They help me out to keep my number from T-Mobile and transfered my same number to an amazing free Boost Mobile phone. Now I have a new phone, great service and my experience with the store was great ?”
“Haley helped me so much. I'm not tech savvy at all, and make me getting a new phone and the best deal possible! 5 stars isn't enough for a recommendation. Thank you again.”
10AM - 7PM
1117 Inman Ave, Edison
Mobile Phones
“My family has been coming to this Verizon for years and it is the best customer service ever! The gentlemen who work there are super helpful and they always work with you the best they can. HIGHLY recommend!”
“Neal, at the Livingston Town Center Verizon store, is knowledgeable, personable and beyond helpful. He is straightforward and honest, and redefines what customer service is all about. I highly recommend going to this location and working with Neal. It’s worth the drive!”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
11AM - 7PM
326 US-22, Green Brook
Mobile Phones
“Once you open the door, you’re greeted as if you’re family. Whatever it is needed, you’ll be properly informed and well served. Before walking out, you’ll feel secure and well treated.”
10AM - 7:30PM
54 S Orange Ave, South Orange
Mobile Phones
“Upon arrival to the store I entered with much frustration due to the need to have my device restored. Ramon immediately sensed the distress and began to dissect the route problem. During the visit to AT&T Ramon was confident that when leaving the store my problem would be resolved and this was definitely fulfilled . Ramon excels in customer service !”
“Good store, I went to get my upgrade and they helped me looking for a perfect phone that fits my budget and they even gave me discount and took care of me for the accessories. I really recommend this store if you are looking for something reliable and good customer services btw”
“ALL I CAN SAY IS WOW VERY PLEASED WITH MY ITEM. VERY PROFESSIONAL AND HAS GREAT PRICES. I DO PLAN ON GETTING MORE ITEMS I HIGHLY RECOMMEND JFK ELECTRONICS & WIRELESS TO ALL A+++”
10:30AM - 7PM
220 E Front St, Plainfield
Mobile Phones
“This store is the best in TOWNNN ! they help you with anything you need, even the smallest things like putting a glass on your screen. I highly recommend for you to go here for all your phone problems #10/10”
10AM - 7PM
2 Ashwood Ave, Summit
Mobile Phones
“Prior to my in-person visit, the sales associate, Judy, was extremely patient and willing to offer me the information I needed when purchasing a new phone for my loved one. She was very helpful and focused on my needs during our short interaction. Thank you Judy.”
“This post is all about Angie, yes the girl with the green eyes. I had an emergency and I got to the store with only 10 minutes left before closing. However, Angie was able to help me with my technical issues and she also gave me some hints... That's customer service!!!”
“Jay was the best Verizon representative I've ever dealt with. He was pleasant easy to talk to extremely thorough and helpful above and beyond what was necessary. I never do these surveys but for the way I was treated and extent of help he provided was above and beyond what I can express in this survey. I give him 10 gold stars!”
10AM - 8PM
100 US-22, Springfield
Mobile Phones
“Great customer service when I needed a screen protector replacement and I couldn't get one thru the zag website for some reason. He put it on for me and was super friendly Would come back again”
10AM - 6PM
11 Park Ave, Madison
Mobile Phones
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”
10AM - 8PM
2565 US-22, Union
Mobile Phones
“Eva was very helpful, I had to T-Mobile prepaid and had paid my bill when I left my house. I realized that my phone service was not working at the gas pump at Costco’s so I’m waiting in line waiting. I call the t-Mobile line 611. A lady told me to reset my settings and then she would call back my data settings. I did it. She never called back so I drove to the closest T-Mobile that I knew of which was right there on 22 I went in there and, Ava helped me even though she said it would be very hard because she couldn’t see the things on my end because I had a prepaid account and they deal mostly with plans. She ended up calling someone and did because I was calling her on my phone and she ended up making it happen. Got my service back on. I appreciate her. She is very very good at her job.”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
11AM - 6PM
259 Main St, Chatham
Mobile Phones
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
“Hector was nothing short of a pleasure to speak to. I couldn’t have asked for a better experience. I would highly recommend the 911 Oak Tree Road in South Plainfield, NJ location to anyone!”
“I really needed a new phone because my old one broke. I was helped the whole way by this great worker Moe. He was easy to talk to and made getting my new phone setup easy. Also he helped me recover most things from my past phone even without Apple ID. Not to mention these guys hooked me up. Super happy with the customer service.”
10AM - 8PM
89 Morris St, Morristown
Mobile Phones
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
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“Had problems with my old I-pad and went to the nearby AT&T store on Springfield Ave. Chris, the Manager explained the problems and helped me out. I realized I needed a new I-Pad He ordered me one and it arrived the next day. Excellent service!”