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“The staff here are incredibly friendly and helpful, and they HUSTLE. The store manager has a great attitude and is always willing to get creative and offer options for even some of the most difficult and sensitive shipments. I can't recommend this place enough. I'm never here more than 5 minutes.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
8:30AM - 4:30PM
45 S Park Pl, Morristown
Mailbox Centers
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
“The Westfield UPS by far is the best ever! The employees are so helpful and nice! They helped me print a label that I couldn't get to work, with no hesitation or problem! They took the time to do something kind and that really makes a difference! I live in Cranford, and will never go back to the UPS there!”
“Absolutely so easy to utilize services at this location. The Amazon return option is so easy, and love that you can do at your own pace. I love the convenience it brings to customers to easily pack their own returns, without the complexities of having to package returns. The UPS location in Dunellen, NJ is very clean, organized and their tech is modern and always working which I very much appreciate. The staff is always willing to help as well when needed. Thank you for running an organized and well-run location.”
“The customer service I receive is phenomenal. Between the owner and representatives I absolutely love this store. Every transaction is spot on and the lines if any or not long. Please visit 651 North Stiles Street Store in Linden NJ. You will not forget the customer service provided.”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“This UPS store location is top notch. I’ve never had a bad experience here. On a specific occasion Abdul went out of his way to help me with a unique issue, going above and beyond standard customer service. He followed up until it was resolved. Excellent UPS location. Highly recommend.”
“I mostly use this UPS store for Amazon returns and the employees have always been kind and knowledgeable. During a visit in June, I noticed that they make banners and the owner personally explained the options and truly wanted to help me design a beautiful banner for my son’s graduation. I requested an 16’ by 5’ banner in a timeframe that was too small, but the owner worked late nights, even to 10:30pm to make sure that I was happy. This shows true character and I am happy to support this place of business. The banner was truly beautiful, high quality, and a truly reasonable price.”
9:30AM - 3PM
55 Union Pl, Summit
Mailbox Centers
“I had a wonderful experience at the UPS store and wanted to share! The young lady was efficient in working through a line of customers and made my shipment easy and quick.I am sure it can be hard dealing with people being in a hurry especially after the holidays but she made my trip a delight.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“The absolute best UPS! I drive all the way from Elizabeth just to use this one because the staff is amazing, professional and go above and beyond to help you. I know it has to be annoying returning Amazon packages all day long but they do their best to get it all together and I really appreciate them. It’s also very organized and clean.”
“This is one of my goto store for notary and shipping services. All of the staff are very friendly and professional. Sam is especially customer focused and knowledgeable.”
“Phil helped me with Notarizing a letter and he got me in and out! I came in with my small children and I appreciate his patience and thoroughness! Come to this branch, for kind service! Thanks Phil!”
8:30AM - 4:30PM
16 Mt Bethel Rd, Warren
Mailbox Centers
“My experience was nothing more than exceptional.Good customer service! Representative Kenny is always willing to do his best to assisted you in the fastest possible way. Highly Recommend. Yes of course you might have to wait for a couple min! But prefer when it's my turn that my business be handle by the best. (Kenny).”
“The young lady who notorized my documents today was amazing. She was patient and courteous and was so helpful. Very convenient location. Will definitely recommend this place and the customer service.”
“I had a wonderful experience with my customer service rep at the store. He was extremely helpful, polite, and an overall great employee who embodies the right values of UPS. Highly recommend this location!”
“UPS STORE- Hickory Shopping Center Chatham-I had my mother’s watch repaired there, Gil went above and beyond to get it fixed. I really appreciated it.. Great service and very reasonably priced.”
“I always have an easy efficient experience when I go to this UPS location. The employees are always nice knowledgeable and helpful. Today Abdul saw me struggling with a very large package and came outside to help me bring it in. Additionally, as per usual, the service was quick and I was out the door in less than 5 min.”
9AM - 12:45PM
641 Boulevard, Kenilworth
Mailbox Centers
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“Exceptional customer service. I was returning Amazon item first time and doesn't know about customer packed logic. Team at the store make me aware of packing requirement for such items in minimal charge. I think I need to seal it with bag. Five stars to team as I am senior citizen and some time need guidance”
“This store has photo , print, notary and everything works always !!I had been to this store two times for passport related work and both the time had a good experience , staff here is super helpful and it’s one stop location to complete your documentation .”
“Beatrice Beard helped me today. I brought in four large packages for work and she seamlessly helped me solved my shipping label issues and made the process as easy as possible for me. If I could give this employee 10 stars I would! She was so kind”
“I've wondered about the reviews for this UPS in Madison & I sense that the beginner/infrequent shippers seem to like the service [including me] & people who are apart of the older demographic also like the service.
Methinks (also!) that folks who are familiar with some other kind of shipping service (likely) a more convenient shipping service (perhaps?) mislike the service provided here. Juxtaposed to the service I received in Shanghai [China!] the shipping whatnot here is a joke, but juxtaposed to the service I received in France the service is fantastic.
I'll add positive or negative marks to this review depending if my newest ISSUE is resolved properly or if I receive quality advice or whatnot. My problem is that I lost my tracking number & an eBay customer is requesting their tracking number because the order is seemingly not arriving. I did ship two orders that day. It would be a bother if the packages were switched; albeit, at the time I checked the addresses for each product and they looked correct.”
“We renewed a passport for my daughter and made a new one for my son across two appointments. The staff at this post office was absolutely amazing. We were late once and forgot a document once and both times they helped us work through our issues and found time to squeeze us in between other appointments. Of course we had to wait for a gap between customers but that’s totally understandable. The other customers being helped for packages and stamps etc also seemed pretty content with their experience.I wish we lived in Chatham (we are over in the next town) so I could use this post office more often:)”
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
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“The employees at this location are wonderful whenever I go in. Today I had a box I didn’t realize had to be shipped FedEx and they taped it up for me and put the label on for me without me even asking so I could take it over to FedEx. Thanks so much! I’ve been dealing with a lot of stress trying to return that particular item so that little gesture made my day a lot better.”