Walgreens is a popular pharmacy and retail store that offers a wide range of services, from filling prescriptions to selling health and beauty products. However, customer experiences at the Walgreens location on Jersey Avenue in New Brunswick, New Jersey, have been mixed. Many customers have experienced issues with the handling of their mailed prescriptions, with packages often being misplaced or taking a long time to locate. The staff has been criticized for not being fully aware of the process for processing and distributing mailed medications, leading to frustration and inconvenience for customers. In addition to the prescription issues, customers have also reported other concerns, such as long wait times, items being out of stock, and a lack of cleanliness in the store. Some have even encountered individuals asking them for money while shopping, which raises concerns about the store's security and management. However, the pharmacy staff has also been praised for their professionalism and attention to detail, particularly when it comes to checking the timing and approval status of vaccinations. The store also offers a range of products and services, including free N95 masks provided by the government. Overall, the Walgreens on Jersey Avenue seems to be a mixed bag, with some positive aspects, such as the knowledgeable pharmacy staff, but also significant room for improvement in areas like customer service, prescription handling, and overall store management.
The young lady with the glasses was very helpful at the pharmacy. Very kind employee.
November 2024
This place is very understaffed. Some of the employees here seem exhausted, the lines are very long, and the customers don't help the situation. Walgreens corporate should really check and improve this place so that employees and customers have a good shopping experience.
August 2022
It was 8:15 on July 30th the cashier was very rude. I had a problem with my card and she was loud and had no patient’s. Then she waited on the next customer when I asked her to give me a minute to pick up my change. I can’t believe how I was treated!!!
