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“The Tech Team at Hackettstown Staples was a pleasure to work with, taking time to explain features of laptops and printers. They ultimately helped me with my final decision. I opted to have Mike come to the house to connect the laptop and printer…he arrived at the scheduled time and was professional, friendly, and knowledgeable. I’m pleased with the overall Staples experience. Thank you to Bill, Mike and Sufyan!”
“Hello, I just want to say THANK YOU very much for your service. Three weeks ago I was sending two parcels to my mom to Kazakhstan. My packages arrived safe and sound on the due time. As I am looking for continuous cooperation, I will keep using your service and I will definitely recommend Roxolana for excellent performance!!!”
“Always so friendly and helpful! Steve the manager is exceptional and thanks everyone for their patience in waiting no matter when! That really are all so nice despite the lines and pressure! They hustle! Tough job!! 5 stars always! Thank you!”
8:30AM - 6:30PM
161 Center Grove Rd, Randolph
Shipping Centers
“Easiest Amazon return ever! First time visit today; Steve was professional, polite and efficient. A pleasure to get an errand done quickly and correctly, just a few minutes from home. Thanks!”
“I must be in the Chester UPS Store once a week minimum. They're always nice and very accommodating. I popped in there today to return something straight from the gym. I had no wallet, credit cards, cash - nothing. Normally when I'm returning to sites such as Amazon or one of the Asian sites it's free they cover the cost of returns. This time in particular I had so many small boxes they needed to be contained in one large box, and I really didn't feel like going home and finding a box that would facilitate so many smaller boxes, nor did I have any money on me - fiat or otherwise - to pay for one of their boxes. Now I don't want to get anyone in trouble, and I will absolutely go back and pay for the box that this young gentleman "waved" for me "this time" he could very well have not done this, and again if this gets him into any sort of a bind; I will without question return and pay for whichever receptacle that he "waved" for me. This is how customer service is supposed to work! I believe his name was Matt, or potentially Kevin. Whatever the case may be, he is an asset to the UPS Corporation and more specifically that Chester location. If for any reason this puts his job in jeopardy - which I doubt it will - I will without question hire him. I say all this to say, thank you to that young man for keeping my day convenient, and being a little flexible, which is essential in business. So again, thank you sir, I owe you one!
*Edit* upon further investigation ( I returned to the store today) there is no David or Brian that works there. There is a Kevin or Matthew, I have to assume it was one of these young gentlemen. So, my fear of potential retribution from their boss essentially gives them both plausible deniability. Anyway great store great service! Thank you again my friend, I'm quite certain I'll see you again and we'll get this name thing straightened out.”
“I've worked with Dan a few times for shipping and printing my business items. Very friendly and great guy to work with. Will continue to use his services at Post Net!”
“i had a horrible experience with fedex recently and customer service was not helpful at all. they kept passing me around until they finally connected me with someone at this location locally. i believe the woman who helped me was named Pam (?). she was able to contact the driver and get an extremely important package delivered to me within less than an hour. i am very grateful and appreciative her help. thank you!!”
“Madison was amazing!!! Super bright and cheerful at the front desk and helped me out with a smile throughout the entire process. Truly an asset to the UPS store in Hackettstown”
“I had a nice experience within staples. Copy center was very knowledgeable and my job came out great. Also the other sales associate helped me find the right product. All good”
“Shawnt’e was extremely polite and helpful today! She hands down gave my girlfriend the best customer experience to date with the post office. She provided excellent service and possessed the knowledge to make sure our package arrived at the time we needed it to. And at the best possible price. We were quoted as having to spend almost $200, to have the same delivery service done by FedEx. We spent nowhere near that, and our package is expected to be there exactly when we want it to. I would absolutely recommend this Post Office to anyone in the area. Thanks again to Shawnt’e!”
8:30AM - 4:45PM
3 Old Farmers Rd, Long Valley
Shipping Centers
“It's no secret, in the last 3 years, there have been a lot of changes within the Post Office (to put it one way). However, when mistakes have happened, the Long Valley Post Office has been so helpful, understanding, and professional. They managed to get a package sent to a different Washington rerouted and delivered to me 2 days later. Just now, I checked the tracking for one of my packages, and they managed to get it out for delivery today, minutes after it arrived at the hub. You guys are great! Keep up the awesome work!”
8:30AM - 4:30PM
4 Kelly Pl, Stanhope
Shipping Centers
“It has been my experience that although the postal system in itself has many flaws, even as a small customer I can say this particular office does move to resolve issues quickly. I came in yesterday with a problem, and I appreciate having my mail delivered to my box this morning with no issues. I also commend your driver for locating my actual box (not easy) and finding a way to get it in there this morning around the ice and snow. Thank you guys”
“Ran in really frantically to do a return mail and the lady at the front calmly advised me on what I needed to do as well as lent me some tape and scissors to affix the label to my package.Everyone was very welcoming and I was in and out pretty quickly.Awesome service.”
“Some post offices are miserable to go to but this one was very nice. The workers were all friendly and it's in a quaint little location. They had no reviews so I figured I'd give them a shout out.”
“It's a small post office, however, a quick in and out for us. The staff are all very friendly. Convenient, lots of parking. And they are the ones open the latest in the area.”
“I’ve never had an issue with this place, I don’t know what people complain about. I’ve always been met by helpful clerks with a friendly smile. My go-to post office.”
8:30AM - 4:30PM
1 Roxbury Mall, Succasunna
Shipping Centers
“Sandra was extremely helpful with my passport application. Extremely kind staff who walked me through the process of the application. As someone who hates the DMV my experience here was nothing like that.”
“I had a very short wait and got the help I needed here. The workers were very friendly and asked each customer how they were doing and how they could help. I also thought the facility was clean.”
“My go to UPS location! All the associates there are incredibly kind, efficient, and helpful. My experiences shipping returns through this location have been perfect. Thank you!”
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“Staples of Succasunna is a great place for all of your office needs. Wonderful customer service and efficient processing of all orders. Convenient to drop packages off and the coupons can be applied to household cleaning supplies on your list. Last year, I purchased a new desktop. The associate walked me through the decision making process and set everything up for me. I highly recommended this store.”