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December 2023 by Thomas Walters
I currently use their ATM, mostly. This intermittently goes down, so, sometimes I need to go to either theTinton Falls or the Marlboro branch instead. Marlboro most consistently available--perhaps the lowest usage rate close to me‽
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December 2023 by Sabrina Austin-Edouard
Vanessa and her team over there are so helpful!
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July 2023 by Alicial Jules
Omg Anthony and Allison saved my life they were soo patience with me I really appreciate their kindness thanks so much for your help ❤️
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May 2023 by Dave Bednarz
Everyone I've dealt with at this bank has been wonderful. I have been banking with them for a few years and have never had any issues. Definitely recommend if you live in the area
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May 2023 by Megan Cotter
Exceptional Service when all Items were stolen and my credit union is not local - highly recommend this bank!
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May 2023 by Jayne Martin
GREAT customer service, awesome workers!
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May 2023 by Brielle Kraft
Used this bank for a loan. Had a very nice experience with them. Received follow up calls to ask how everything was going. Highly recommend Eveline! She was very attentive, kind and helpful!!
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July 2022 by Maura Rodriguez
Can never really reach anyone over $1000 worth of fraud charges on my card not able to follow up have no card, not sure if I can go to the branch to get one. It’s not close enough to just wake up and drive over the machine only works 50% of the time.
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July 2021 by Lori Cummins
Zero stars, no responses, no customer service, do not use, closing all accounts on Monday. Had enough with zero
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July 2021 by Regina Eason
I’ve been a customer here for awhile. Damian, Matt and Rex have always been helpful, friendly and professional. I appreciate their customer service skills. Thank you for always being patient and kind.
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January 2021 by Erica Furmato
This is not the bank for you if you ever need any kind of customer support. I have been calling and emailing a request to be called back for days now. It took 4 hours this morning to get someone on the phone who was immediately rude to me saying “you need to follow our process”—— yes I know that that is why I was calling to find out what the process is!! I have paid my car loan off and am requesting my title to be sent to me immediately as I live out of state and the title is now my possession. They want me to pay for secure shipping and to expedite it or they would just send it in the regular mail. If it gets lost it is not their responsibility pretty much is what I was told. It is extremely frustrating and unprofessional for a banking institution to not have a working phone number for their clients to call about their money and their accounts. I would not reccomend this banking institution to anyone. Maybe they need to hire more people to help with call volume and inquiries.
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October 2020 by Nicole Lampkin-Hudson
I have never experienced worse customer service from a banking institution in my life. I will without a doubt, be closing my accounts. I just spoke with a rep who would not let me speak beyond giving my info and proceeded to hang up on me as I tried to ask a question. I was not nasty or rude and expect the same in return from anyone I conduct business with. You will notice a trend of Customers unhappy with their customer service in the reviews from all branches. She is not the first from United Teletech to treat me this way, but she certainly will be the last.
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September 2020 by Matt Hopkins
The absolite worst financial institution ive ever dealt with. No one answers the phone when you call, but when they need you they will callbintil they get you. The worst was i was drastically affected financially from covid, united teletech put in into collections over 300 that was was trying to pay back. After a equity loan and numerous accounts they threw me to the wolves at the worst time@
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January 2020 by Kathleen Scalzo
Excellent customer service. Chase is exceptional. Many times I appear with multiple detailed transactions. Always treated wi Th great respect.
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August 2019 by jettywrat s10
Worst bank in the history of the state. Business wise and personal. Stay far far far away.
