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March 2024 by Christopher Covin
Facility has a nice overall fitness equipment set up and the staff are genuinely helpful and respectful of the clientele.
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March 2024 by Bianka Ruiz
LOVE IT HERE ❤️great staff and bathroom is always impeccable. Friendly and welcoming. Also affordable
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February 2024 by Darcie
Bonnie
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January 2024 by Heather Ann
An absolutely TERRIBLE, unaccommodating, poor, and frankly money-hungry experience trying to cancel my membership. Back in November I put my membership on a freeze as I was headed out of state. I explained I may be moving once the freeze is up. They said no problem, whenever I'm back to stop in and cancel the membership. NO ONE informed me of the timeframe that I needed to come in and that I would be charged for months when I wasn't there (as I was also informed I could only freeze up to two months). When I finally made it back to the club to cancel, I was told my membership would cancel after I paid for the month of January (in which I won't be at the club). No one at the club was able to help me get this payment canceled or even reimbursed, so I called their financial partner. They told me to talk to the manager at the club, but no manager at the club was listed on the financial database. They then called the club for me and said there was nothing they could do, the club policy is policy, they will not reimburse me. Furthermore, they could not share the name of the manager to me.I have never felt more disregarded by an establishment that "values their customers". If you valued your customers you'd understand their situations and at least give them some sort of credit. And you'd at least share your manager names with customers. I used to see who I assume is the manager at the club every day! But now when it comes to money, It is policy and no wiggle room or human empathy. Frankly, I'm disappointed I ever signed up.
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January 2024 by Alix Lizaire
It's a very clean place and the personal is very kind.
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December 2023 by Sean Coughlin
The gym is never overly crowded~ I love being able to grab meals to go or a delicious protein shake after my workout. Highly recommend
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October 2023 by Aj Falack
I am a disabled vet and I needed help to understand there gym , Peter who helped me was so kind and caring that I said this place is now my new home , when you are disabled you need all the help you can get and peter was fantastic and kind ..AJOk , to day is Sunday and yes a joined , what I'm posting now is not a problem at all only a feed back to make it a better place for the members....Thank you Ella ,Peter was more then kind and caring and took my problems and made me feel like a million dollars.The lay out is perfect but your prices on drinks are way to high compared to other gym in the area , other places charge let's say 3.75 you charge 6.00. That is insane , this country was and is a capitalism country and that means you must be competitive in almost every thing.Drinks are the most important part of the game doing your work out , to stay hydrated and ready for the next set ,Your smoothies are weak and at 9.00 that is a big turn off ,No place to sit or drink , and a big coffee pot, free of charge is a plus and would be fantastic. Also you should open on Sunday at 6 not 7 , that 1 hour makes it ..Other then thatYour great ?This is what you call pro active statement and positive feedback....AJ falack
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October 2023 by P K
It’s a good, well maintained gym. Went here a couple years. During the peak hours the dumbbell area could be crowded, that’s the only complain I have. Plenty of treadmills, ellipticals, stair masters.
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July 2023 by Eddie Long
This gym is great for the money. The young lady that works the front desk is very nice (I'm embarrassed to not know her name). The rest of the staff seems great too. I have been in the strength training business for 13 years and it's tough to beat this deal. Could use some better barbells (a couple are bent and another is less than desirable to work with) but they have 2 power racks and 1 half rack. Great selection of machines and rarely a wait to use anything. Members are courteous for the most part and the gym is clean. Seriously, skip Planet Fitness if you're on a budget and train here. You will not be disappointed.
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February 2023 by Edwin Rivera
Retro fitness is a great gym that offers a variety of exercise equipment whether cable machines, treadmills, exercise bicycles, elliptical machines, and free weights too. They have spin classes and other classes as well.Tanning, massage therapy, and personal fitness training is available. There's lockers and showers and it's a clean environment. There's a variety of all levels of fitness and ages too. The staff is approachable and friendly. Retro Fitness offers other awesome perks. Come check them out.
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December 2022 by Mr. Sanchez Daily
Nice and comfortable place!It’s been a month I signed up!The front desk personnel are amazing!Only problem is that a lot of the people that goes there don’t clean after themselves.But other than that I love this place!
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November 2022 by Athena Z.
A real work out place ,unlike the meat markets in other gyms.You can take cardio classes, spin ,etc.There are alot of machines and free weights .Got a great deal on membership .It doesn't get better than that.
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October 2022 by Peter Ogbonna
It’s a nice place. Not too crowded at the time that I go. Plenty of machines and weights. I like it.
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August 2022 by Katrina Jackson
Retro Fitness in Neptune is large, clean, and the staff are extremely friendly. The owner, Jeff even knows me by name and encourages me whenever he sees me. I have a trainer, Rayna, who’s a sweetheart at the core but takes training seriously and can get taught when I’m not giving my best. It’s pretty cool when someone sees the potential, you have yet to see for yourself. The classes are great and well attended. At first I was intimidated, just a month ago, but now I feel more comfortable being a member, utilizing the equipments, obtaining knowledge and advice from staff and members to reach my ultimate goal.
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August 2022 by Joy Layher
Worse customer service of a gym that I ever experienced!I have been in the Fitness Industry myself for over 23 years; and the staff and owners are are most unprofessional that I have ever encountered. I complied with their procedure to cancel my summer membership as I live in North Jersey. When I was charged for another month, I contacted them and was given the “oh we don’t know” “we didn’t receive your letter” “the owners are too busy right now” “no return phone call or email” for a simple $35.18!!I reached out 4 times and finally today spoke to Ben; who apparently is processing the refund.Ben; learn some manners and please do not interrupt customers when they are speaking and talk over them. Your manners are arrogant and rudeIt’s not the money, it’s the principle and their customer service was insulting.Find a Planet Fitness or any other gym where the staff is pleasant and accommodating!!!
