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“Angela the new post master went above and beyond when a package was received from a Boston post office. She called me right away to let me know it was my son's lost wallet. Then she had it sent directly to him. She has really cleaned up and organized the whole post office. Everything looks great. Gabby and Barbara are wonderful and so happy for Angela's leadership!”
“I had an excellent experience with USPS! The staff was incredibly friendly and provided top-notch customer service. They were helpful and attentive, making sure all my questions were answered and my needs met. The service was fast and efficient, and their support team went above and beyond to assist me. Highly recommend for anyone looking for reliable and friendly service”
“I drive from Freehold to Farmingdale PO. I see John (Jack) at the window most times. All of my letters or packages arrive on time. I haven't lost one yet. Plus their suggestions helped me so much.Clean and I never have to wait in a long line. A hidden treasure.And I have to add all of the employees there are so nice.Its a drive for me but so worth it.Thank You Farmingdale PO.”
“I needed to know how quickly I could get some Open House invitations out for my listing in Point Pleasant Beach. I called and got through to Amanda who was wonderful and told me exactly how to get them out for next day in their zip code. John at the counter and Matt, the supervisor happily accommodated me. It was so much easier than I had imagined and everyone was so helpful👔
“After having a poor customer service experience in Asbury Park (where I've had many poor experiences), I have been delighted with the service at this Wanamassa/Ocean location. I am able to get in and out much faster, and the front end workers are generally much kinder and less stressed. My most recent experience on Saturday, June 13, 2020 at 12:53pm - the gentleman who helped me get my PO Box (I wish I knew his name - he is often there and on my receipt it says Clerk 07) could not have been more pleasant. Not only is the service better here, but the same size PO Box in Asbury Park cost over $100 more per year. I will continue to bring my business here.”
“Repeating my review that didn't post: I'm going to the belmar post office for 50 years and now I've moved. I will miss all of your general concern for my postal needs. I will miss the friendly helpful voices over the phone. My wish to all you wonderful postal employees is that you stay healthy and safe and all those you hold near and dear to your heart as you risk your life to make ours better. Tom and Sheryl Dudek”
“I wish I got her name but I came in and one of the women was sooo helpful with making sure I had all my documents for a passport and showed so much patience and made sure the process went smoothly !!! Everytime I come here to send out packages the entire team is so helpful and nice !!”
“Convenient location, but there's a man that works the counter who is really unprofessional and seems to hate being there. I once went in 30 mins before closing and he didn't want to ship my package because it was shipping internationally. He said "it was a lot of paperwork and they were closing soon so there wasn't enough time". He told me to come back the next day, but it was a gift and I didn't want to wait another day, which I told him. I said I would fill out the paper as fast as I could and he finally gave me the form, reluctantly. It took maybe 5 mins to fill out, he was just being lazy. He has an attitude with customers for no reason. Makes you feel like you're a nuisance.”
“I came in with packages I needed to send domestically and internationally. The representative was very helpful in guiding me through the options for different costs and delivery times.”
“Stop by frequently. Post office is sometimes like the DMV, you do it because you have to, not because you like to! The staff is a blend, some very nice not others - but again, what are you here for? Get your stuff done and move on.”
“Excellent service!! The worker who helped me was very efficient and polite. I will definitely be going out of my way to come to this location instead of the one closer to my house. Highly recommend.”
“I've had a fantastic experience with the Brick Post Office! The staff here are knowledgeable and professional, adhering to their rules without any unnecessary hassle. Unlike other post offices that have refused my packages due to being from a different town or having commercial labels, the Brick Post Office has consistently provided smooth and efficient service. Highly recommend their services!”
“Not sure where all these bad reviews are coming from…I’ve been using this location for almost 10 years an I have never had an issue. Staff is super friendly and helpful. Post office is clean and there’s rarely a wait. The rest of the post offices in this area are absolute nightmares - this one and it’s staff are a saving grace.”
“I lost a package in the mail last Christmas and the supervisor and the one guy behind the help desk the tall one were super helpful. They gave me a number to track down my package which they located. It was en route back to the sender. They messed up my address so it was on the sender's side where the mistake happened that delayed my package. If it weren't for the clerk and supervisor assistance I wouldn't have had the issue resolved. They caught the mistake just in time for me to contact the sender and have them correct their error. I still managed to get the package ( gift )before Christmas.”
“Pleasant and efficient. After confusing mix up with Amazon. I saw that I needed to go to Asbury Park post office to pick up our packages. When I saw the reviews I was preparing myself for the worst. It was anything but that. The woman that the counter was pleasant and solved my issue immediately and I was on my way in less than 10 minutes. Kudos.”
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“This is a satellite from Red Bank, a much larger post office and this does just as much business. Yet Red Bank will not allow more than one person to work here at a time so there are lines frequently. The mail person, Jaime, is absolutely superb in her handling of the job, professional, knowlegable and kind.”