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April 2024 by Gloria Lee
I hm very satisfied with Allstate and Mr LABROSSE have been with them for over 60 years and I am completely satisfied thank you I will give him an excellent.
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January 2024 by Florence Chance
I have been a customer of Douglas R Lacrosse agency for decades and I've always received the best customer service anytime I have ever phoned for any reason whether it was a simple question or help finding insurance for something else I e life home etc he and his staff have always been very good to me and my family and I will not be changing anytime.Florence Chance
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July 2023 by angela brayerton
David is the best! He truly goes above and beyond!!
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February 2023 by Michael Ruggiero
I was directed towards this branch from the customer service number apparently Allstate you need to speak to an agent when getting insurance in New Jersey just something Allstate does no real reason for it. My experience came on a Saturday when I was told that some of the offices telecommute so they will answer on the weekends that is 100% false if you need to reach anybody over the weekend and it can't be done through the call center you're waiting until Monday. I called on Monday to have no one answer I had to leave a message and wait for them to conveniently call me back. When they did finally call me back I was able to get a quote sent over to me but not everything. I wanted to add items so I called to do so that was 2 days ago nobody has returned my call since. Out of curiosity I went on my Geico app was able to get a quote purchase a full year straight from my phone all within 15 minutes or less. If you are an insurance company you need to make yourself available and when you can't even do so on a Saturday or a Sunday or even during the week then when I need a claim I can guarantee you won't be there.
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December 2022 by Audrey Pierce
I have the Best Insurance agent ever! I don't worry about a thong, I am covered and protected. Thanks...
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September 2022 by Evelyn Aryeetey Dogbey
Great service
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October 2021 by ernest miller
Everyone at this agency understands my priorities.They haven't tried to "up sell" and I appreciate that .
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July 2021 by Joseph Snuffin
Good car insurance but refuses to give me home insurance
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June 2021 by John Farren
I requested a call from the owner and never heard from him, recently submitted a claim for water damage in a bedroom ceiling from squirrel damage to roof vent. It seems that the adjusters evaluation is good but claims department of Allstate is geared towards never paying for anything, they have a lame reason not to pay for anything. They talk like they know everything, but sit in a office someplace and evaluate damage using pictures taken with a cell phone.DROPPED THEM LIKE A BAD HABIT!!!
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May 2021 by Kevin Kasilowski
The LaBrosse insurance agency has been amazing to my family and I for years! Always reliable and consistently great service
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September 2020 by CP
We are extremely satisfied with our new insurance after switching. The entire process from start to finish was easy and flexible.
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August 2020 by John
Always fair rates and when I needed help they took care of it.
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July 2020 by LaRosa Guzman
I felt very highly satisfied with the service, representative always seem to genuinely care and also demonstrates sense of urgency for the call.
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April 2020 by john lisovitch
You're in good hands with Allstate," until you file a claim. In my experience if the claim is denied for bogus reasons don't expect the LaBrosse agency to be your advocate. They'll just accept the ruling.I've been able to get a thorough review by writing to Tom Wilson, Allstate Chairman and CEO. That should NOT be necessary.
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March 2020 by John L.
"You're in good hands with Allstate," until you file a claim. In my experience if the claim is denied for bogus reasons don't expect the LaBrosse agency to be your advocate. They'll just accept the ruling. I've been able to get a thorough review by writing to Tom Wilson, Allstate Chairman and CEO. That should NOT be necessary.
