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February 2024 by Bennet Gaming
Worst and not trained employees!!! Go pump gas instead.
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November 2023 by whally tever Whall
Normally love the Postal Service, excellent workers very hard job. Lately, the last few weeks, we haven’t been having our mail picked up (twice), we have mail going out every day.
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September 2023 by Lita Ford
Ms. Shukriyyah was very helpful in assisting me in sending a package overseas. I appreciate great customer service ?
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April 2022 by Unknown Individual
Deanna seemed to be having a tough day. Hope she feels better so she can be friendlier
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April 2022 by Ruby Jia
Rude staff . Racist. Not helpful at all.
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January 2022 by Liz McGlone
The clerk was so helpful today, and allowed us to ship packages even though they weren’t technically accepting packages so close to Christmas. Thank you!!
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December 2021 by Carolyn Grassi
Rude after 3 overnight envelopes they lost couldn't refund me no supervisor there they need to have one there to keep eye on staff
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September 2021 by Grace L
It's just going downhill. They now have rude and unhelpful staff, better use surrounding PO such as Westfield, NP, Springfield.... Used to be very good until I guess, the lady who used to work there for a long time retired.
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July 2021 by Christie Oh
This place is the worst. The staff are the rudest I've encountered. They scream at you for entering the main area due to their supposed "one person at a time" rule which is not marked anywhere. I've literally started going to another post office farther away from me because it ruins my day coming here.
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January 2021 by Jim Stoffers
Really gone down hill. I use to use two post offices to drop time sensitive packages off on a daily basis, paying a premium for 2 day delivery and every time recently that I use Mountainside, NJ post office the packages were delivered between 6 - 8 days making the materials void. As a business owner this is costing me money and no one is held accountable. Called Mountainside and they told me to call the Delivery Supervisor at another location. I called and the Delivery Supervisor asked me to call back because he was too busy to talk right now.
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August 2020 by Anne A.
What's happening with your postal delivery? I have mailed 50 certificates to my students from my remote learning class on August 11th. My students are calling and none of them got the certificates. It's been two weeks. What's the hold up??
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August 2020 by Erin G.
Everyone is doing their best right now, but a little patience and courtesy goes a long way. So does the truth; these are hard times, we all recognize that. Nevertheless-- Three times in two weeks, I have dropped off packages that did not get scanned in for up to 48 hours, causing even further delays than those already resulting from COVID19. Today I called to ask what was going on, and after being hung up on (the employee told me she was alone and too busy to talk), I called back and after she acknowledged hanging up (without apologizing), the woman told me it was "strange", that she personally scans all packages, and that I must have the wrong tracking information. For six packages. I shipped packages at Westfield, Summit and Springfield this week and all were scanned within 2-3 hours. Beware.
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April 2020 by Paula McCarter
I was in and out in no time. Friendly staff.
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August 2019 by Susan D.
Re: Mountainside NJ Post Office on Sherwood Parkway The best service I've received from any US Post Office. Efficient, helpful. My post office for decades. The office has consistently been staffed by the best.
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January 2019 by Dave Hagan
Only One clerk on 12/22. Terrible service attitude
