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May 2024 by Efe Ugurlu
I have filled out 20 forms in their system for 20 days. I couldn't get a price either. And not even one person has responded yet. I insisted and called their numbers many times, but no one answered and said they would come back. I guess they are going bankrupt, or the employees just don't care. My advice is to look for another company when you are close to the road.I have filled out 20 forms in your system over the past 20 days, yet I have not received a price quote. Not a single person has responded to me. Despite my persistent efforts to contact you through your phone numbers multiple times, I was only told that I would receive a callback, which never happened. It seems like your company is either going bankrupt or your employees simply do not care. My advice is to look for another company while you still can.
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May 2024 by Elvis Mebs
I am really nervous about shipping my own vehicle thru AES now after reading all this bad reviews other customers had. It got me worried and I hope I don’t get to meet the same fate with them.Please I will appreciate it when I drop my car off at the dock, I hope it stays in the same condition when it gets to Lagos. My car is in a very good condition and runs and drive. Please for Gods sake, I don’t want to go back and forth with anyone about my car just like other customers here. I will certainly update after everything
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April 2024 by Sean O. Ajayi Insurance Agency
They are unprofessional, disrespectful, and to provide poor service.
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July 2023 by Idowu Rafiu
Very easy to deal with. It gets complicated if you ship a vehicle with broken glass
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February 2023 by Ademola Adekunle Ojo
Friendly customer service
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December 2022 by Pinnick Jovi
Great service and very timely
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December 2022 by Michael Ogechi Abii
Very easy to navigate
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December 2022 by Ade Barry
Expensive
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December 2022 by Sounkoua Ulrich
Horrible first time experience. Will not recommend. Provided an Ocean freight rate at first and sent me an additional invoice of $145 after car was on board vessel. Not very transparent! STAY AWAY!
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December 2021 by Adekunle Adekitan
The receiving guy always attended to me in a well professional manner,I prefer shipping in Philadelphia instead of Wilmington.
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December 2021 by Nick E. Kakulu
They are a very professional people but the website is not as friendly as it used to be.
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December 2021 by Rabar Muhammad
worst shipping company i ever seen , they steal my car roof rack led light bar , and the shipping was delayed 2 months and there customer service was really bad, never ever use this company for shipping
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December 2021 by Rawand Mirawdaly
From lack of communictaion, inadequate and inaccurate information to extremely long (over 2 months) delay to vandelized/stolen property AES is your one stop shop for a terrible export shipping experience. Highly DO NOT RECOMMEND using this company for your shipping needs. They will give you a run around with inaccurate information and will not take any responsibility/accountabilty for issues with shipment. They also have awful communication. Phone calls always put on hold/wait and emails are responded to at their own pleasing. So, book with them today if you want a horrendous experience and be sure to strap on your seatbelt tight because its going to be one bumpy ride. Took 4 months for my shipment to get to its destination only to have parts removed and stolen from vehicles.
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December 2021 by Munyr Enagie
This is the worst experience ever in my 10 years of shipping vehicles. I ignored what other reviewers were saying about them and decided to give them a try. I shipped couple of cars and not one experience was worth complimenting. Damaged vehicles at destination port, shipping delays and no one bothers to reach out to you until you contact them, outrageous charges, worst communication and the list goes on. Regrets……I won’t recommend.
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December 2021 by Ochukwu Ichaka
I'm new to them. But my brother has been using them for all his cars, and he recommended them. I am hoping to also have the same good experience with them. I will write my own review once I completed this current transaction with them.
