Advance Auto Parts in Budd Lake is known for its friendly and helpful service. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. Customers appreciate the free services available, such as battery testing, wiper installations, engine code scanning, and battery recycling, which enhance the overall shopping experience. Many reviews highlight the excellent customer service provided by employees like Gabriel and Al-Aziz, who go out of their way to assist customers with a positive attitude. For instance, one customer praised Lloyd for his thorough diagnosis of a headlight issue, demonstrating the staff's commitment to helping customers. However, there was a mention of a negative experience with an employee who displayed poor customer service, suggesting that there may be inconsistencies in staff behavior. Overall, Advance Auto Parts is recommended for its knowledgeable staff and convenient services, making it a go-to destination for auto parts needs. Customers can also benefit from the Speed Perks loyalty program, which offers discounts on store items and fuel at participating Shell stations.
This place is had great service good guys allways available to help Robert , Gabriel , Rob I appreciate a lot to find this store
June 2025
Gabriel is excellent employee here. He is always willing to help look something up for you, find what you need and all with a great attitude. I appreciate a lot your help. thank you so much. I hope you continue to grow in the ranks to spread your knowledge.
May 2025
Al and his colleague were very patient with me and got me what I needed, thanks !!!