The Westin Mount Laurel offers a mix of experiences for its guests. While some reviews mention that the rooms are outdated, they are consistently noted as clean and comfortable. The hotel's common areas are praised for their nice ambiance. Guests appreciate the friendly and helpful staff, especially at the front desk and in the bar, which is a popular spot before and after events. The catering and food service are highlighted as exceptional, with delicious offerings that enhance events like weddings. Nearby activities include malls, restaurants, movies, and bowling, all within a short distance. Although some guests noted high prices for certain items, overall service and attention to detail are commended. The Westin Mount Laurel is recommended for business meetings and special occasions, making it a welcoming choice for both leisure and event stays.
I was there for an event. The staff was helpful with guiding us to the correct space as multiple events were going on. Beautifully decorated interior space. Plenty of parking.
November 2025
I left a item in the room. Called the hotel before checkout they told me to call back at 9. Called back and instructed them I was in route to pick up item. They assured me the room has not been cleaned yet, only to return to the room being cleaned at 10:00am. Housekeeper said she was not aware of the delay.
November 2025
There is no lounge available, which is not offered at all Westin locations. This particular establishment appears to be quite aged, with a noisy air conditioning system, rather small bathrooms, and a gym that is quite basic, comparable to what one might find at a Fairfield Inn.
