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November 2023 by BL MD
The car Enterprise gave me had 4 low tires (less than 30 PSI), had a dead key fob, and smelled like cigarette smoke. They gave it to me running and with the windows open, so there were no alerts and I didn't notice the smell until later in the day. When I got back in the car after it was parked for a while, the low tire alert came on, a dead battery alert was on for the fob, and the car stunk. If time and my schedule had allowed, I would have brought it back. Instead, I put air in the tires, changed the battery in the fob, and drove around for a week with the windows open.I suspect Enterprise's representative gave it to me running and with the windows open because he knew the unacceptable condition of the car.
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November 2023 by Jade Iannace
Overall experience was great. Julia was super helpful and patient, she made the whole thing super quick and effortless. Will definitely be using this location again in the future!
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November 2023 by lisa beverly
Have rented from this location multiple times and every time has been a pleasure. Julia assisted me with my most recent visit & she was super patient and sweet!
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November 2023 by Angelina Mowad
Experience was wonderful. Julia was extremely helpful and kind, will definitely be back in the future.
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October 2023 by Sherry Flintosh
I placed an order for a full size vehicle. I pick it up and they tell me they are giving me a free upgrade, a BMW sport coupe. I told them I'm going camping, that's why I needed a full Size car. They said there's plenty of room. I get home, try to put the cot in the trunk and it doesn't fit!! I call them back and they said let me see if I have anything else. They came back and said they don't, but they will call if they get something in. Needless to say. I didn't get a phone call before I had to leave.i had to leave a lot of items home, camping chairs, camping stove, mattress pads, etc. Then on my way home, thank God, my Friend noticed the front passenger tire had a tear in it. She sent a picture to her husband and he said do not drive that car. He is a mechanic and he said they never should have given you a car with the tire in that condition. He said you can see the car was driven against curbs many times. We ended up getting it towed. Got an Uber to an airport because it was on a Sunday and nothing else was open. A 4 hour drive home turned into a 10 hour drive home!! This was completely unacceptable!!
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August 2023 by Michelle Banfe
Excellent location to rent a car. Staff is super attentive and helpful and made the whole process simple and easy, thanks particulary to Pete. Pete was super nice and made sure I received everything I needed. Highly recommend
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August 2023 by Abdullah Alturki
They gave me for luxury car BMW 5 series 2019 !!!!!! it has 61000 miles on it. Enterprise car offering old cars. It is very disappointing !!!
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July 2023 by Tara Hall
Friendly staff and clean/affordable vehicles.
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June 2023 by J. Ford
We just rented a great car from enterprise. We dealt with Max. What a nice guy. Personable and professional. He truly made everything so easy and effortless. He really knows his job. What a great asset to your company. We will not hesitate to recommend enterprise for our colleagues and for all our future personal and company trips. Thank you for such a pleasant experience.
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January 2023 by Kathy Williams
Julie was great and very helpful. I recommend this enterprise rental . 10 stars Julie
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July 2022 by Joe Lehman
Julia and Pete definitely over the top service extremely helpful especially in a sticky situation definitely have to thank them for their service 10 out of 5 stars for both of them!
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February 2021 by Brian Newell
Our car broke down in southern NJ on a trip from North Carolina. We spent the evening in Mt. Laurel and reserved a car from Enterprise for the following morning so we could complete our trip. We received a call the next morning that the car was ready and they even picked us up from the hotel. We met with Tara Williams who had the car ready and we were on our way in a matter of minutes. Thank you Tara for providing such great customer service and experience. Brian and Gina Newell
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January 2020 by Dorothy Brown
I have rented from the enterprise in Marlton NJ for the last 3 years times for business trips as well as personal needs. Every time I have to take a business trip I would rent a car from them. I am a “Platinum” customer. I do not know if their management has changed but that is an assumption I am making. In short, the last time I rented I was charged an exorbitant rate which came out to about a littles less than 1k a week. An OUTRAGEOUS rate. The “assistant” Manager was rude and very unapologetic when I spoke to him mid rental.
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September 2019 by Nathan Smith
Enterprise is one of my favorite car rental companies. The prices could be higher sometimes compared to other companies however I always find the best car in there. Carla app always shows me the best cars from Enterprise. Plus, I have not had surprise prices at the counter. Always found the correct price!
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August 2019 by Tommy Ferrigno
I have an Alfa Romeo Quadrifoglio at Alfa in Maple Shade, they are set up with this Enterprise location for anyone who has a car in for service for an extended period of time. I have been stuck with a Lincoln MKZ for the last 4 weeks asking each and every week for something sporty and comparable to my $80,000 Quadrifoglio. I continue to get the run around and when I ask for the representative from others he is not available and does not return my phone calls. I asked for the Maserati Ghibli that was in stock and I have even ask for one of their convertible Mustangs, no attempt to change me out of this vehicle that I cannot stand for the last month!
