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July 2023 by Elisabeth Noel
Today I visited this bank for the first time to open checking and savings accounts for two of my children. The person who worked with me was professional, friendly, and efficient. She explained everything very clearly and answered all my questions fully. It was a great experience for my children, too.
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July 2023 by Rick Fairbank
I bank at six different banks and this is by far, the best of the six. There has been a glitch or two over the years, but they were always resolved. Highly recommended.
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January 2022 by Eric Glassman
It is always a pleasure at this location. I don’t leave many reviews but I saw their rating as a 3 point something and that does not represent the experience I always have calling or going in. Hopefully this helps get their creds up to a level that is an accurate reflection of the consistent experience I have had over the years.
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November 2021 by Pratibha
Unprofessional, no follow up.
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September 2021 by Ben Burgess
I have called this branch for three days now to inquire about fees on my account. Each time I'm told the banker is with another customer and will call me back after they are finished. I have never received a call back from any of bankers as promised.I was eventually able to reach a banker after calling multiple times on a Friday and was told they would not be able to waive the $9 service fee that was accessed to my account while I was travelling. No apologies were offered for the lack of a followup and I was told the fees would never be waived for customers.I checked my original fee disclosure and the $9 service fee was not disclosed so I've opened a CFPB complaint and filed a complaint with the headquarters phone number in regard to the server level received.
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August 2019 by Kenneth Tuman
A bank with personality very helpful and setting up my auto payments their rates are great and their coffee is is great too
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June 2018 by George Grace
Not that good
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July 2017 by Dee D.
Went here a couple of weeks ago to open a personal bank account...a business account and to transfer my pension into ROTH IRA. I was turned down without even asking what and how much. I thought I wanted to bank with small banks but, maybe larger banks are best. I will be taking my money elsewhere. Thanks Also there is no privacy when your giving out your personal information right next to other clients. Instead of saying "jot down your social security on this paper" it's asked for OUT LOUD.
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June 2017 by David Kramer
This is one of the only banks in the area that I'm aware of that carries less popular currencies like $2 bills, 50 cent coins, etc. on a regular basis.
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November 2015 by Bruce Aristeo
Good service and convenient location. Although I was a customer many years ago, and I changed banks for purely business reasons, I recommend Columbia Bank to anyone near this location.