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October 2024 by Annie Aviles (xxDiamondgurl)
More variety ,they gave clothes and items. Other stores are always empty this one is not.
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September 2024 by Val D
This location had the worst service I have ever encountered. The cashier rang my order up with one hand. I thought she was handicap, but she was just lazy, and the want $15 hour.
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July 2024 by Wanda Badillo
From all the Burlington stores ,I found this one my favorite, always clean and organized
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June 2024 by Tanja Munce
Always something to get there love it
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May 2024 by Mina Attalla
At 9:50 pm, they decided to close the fitting room for some reason, and when I asked why they replied, we are short staff. I asked if they could just reopen it for just 15 minutes while they were supposed to close at 11pm anyway, and there were no one other than me and my wife. They refused and said that I could ether leave everything or pay for everything and do another trip to the store tomorrow morning to return undesired items.
Now, the question is, who is responsible for my wasted time!???? What an unprofessional treatment. So disappointed ?
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May 2024 by Byron Wright
They always have what I need at the right price on the clearance
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May 2024 by Krystle
It has become a little tradition to take my children here as a treat following a procedure and on the last two occasions I was harassed/scolded by an employee named Stephen I am told is a store manager at the mt Laurel Nj location. The first time I was scolded for opening a lunch box which made my little 6 year old feel like we were doing something wrong. Today I visited again and as we are looking at items on the back wall Stephen appears and scolds me from another isle for allowing my children to touch items and to tell my kids to stop touching things as he referenced a fallen toy bike there. I asked if he was speaking to me as we were never in that isle and it was not my children who knocked it over and he said yes he is talking to me and did not apologize for his error. I informed him this is the second time he has harassed me in this store and it was clear he doesn’t recognize me which leads me to believe this happens often with this man. My child became nervous and began picking up items that had fallen around the store because he was afraid of being yelled at again. Stephen has now turned not one, but two, what were supposed to be positive experiences into anxiety inducing ones for small children. I see other reviews referencing Stephen and his racist behavior and it seems it is in fact the case as it appears the other review was not taken seriously and this man is still employed to harass people who are spending their time and money in your store.
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March 2024 by Patricia D.
I visited the Burlington Coat Factory in Mt. Laurel, NJ to purchase a set of luggage. I asked the clerk to open because I wanted to confirm the other 3 pcs were on the inside of the 28" luggage. He didn't seem surprised when he opened and nothing was on the inside. I asked to speak with the manager. He said he was the manager. He stated " corporate directs us to sell products. If we have the other luggage , I wouldn't sell them as a set." I asked if he was kidding. He said, "no". I asked if paying for one pc of luggage at full price made sense when the luggage is tagged as sold as a set. He did not respond. I asked for his name. He he stated? " Brandon, Im the only Brandon here. " I did not sense he was being truthful as he refused to provide his last name and did not know the name of the district manager.Brandon or whatever his name was not dressed like a manager nor carried himself as a manager. He didn't care and it showed in his tone and non-verbal communication.This Burlington Coat factory practices are fraudulent and misleading because the luggage was cleared marked 4pc set and Brandon (?) Refused to set the item as advertised. I purchased the same 4pc luggage set from Burlington Coat Factory in Chicago with no issues. When a company or individual lacks integrity, the cannot be trusted. I went to Bjs and purchased a 4pc set for $20 more.There would not have been a problem had the tag been removed in the first place.This Burlington Coat Factory needs training in cultural diversity and DEI. I read the review from the latino lady and the negative experience she had with her mother. It did not surprise me. I have the photo of the luggage cleared markef 4pc to attach to my review.
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February 2024 by Millie Robles
Great variety of items.
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January 2024 by Pamela Everett-Alvarado
Always a hit or miss finding clothes I like but still like to look
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January 2024 by Myra Alvarado
This is one of the cleanst Burlington in the area.kudos to the manager.and associates it takes a team.and the store is very stock. Thk you for such a wonderful product all out and it was the holidays no one drop the ball..you won't be disappointed.
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January 2024 by Teana Porter
Love thos store. Great to find last minute things you forgot
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January 2024 by Pierce Alexander Lilholt
This place doesn't seem to be a factory. Coats do not appear to be manufactured here. It seems as though this "coat factory" simply sells coats that were manufactured elsewhere. If you are expecting the factory experience, the Burlington Coat Factory might leave you wanting more. This place seems to be more of a coat store. Other items of clothing are sold here as well. This store does not exclusively sell coats. If you are comfortable looking through a wide variety of garments to find the coats, this store might be just what you are looking for. This store does indeed sell coats. Don't expect to witness the manufacturing of coats in a factory setting when you visit the Burlington Coat Factory. ? ?
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January 2024 by Adam
Great selection of stuff and friendly staff.
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January 2024 by Tea Na
Love thos store. Great to find last minute things you forgot
