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February 2024 by Vannessa Gonzalez
horrible not organized very rude. lost my vehicle 3 times after i went up in person the first time and no one took responsibility for anything just kept shifting blame from one person to another.
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February 2024 by Stephanie Smith
I have been coming to Mt. Laurel BMW for over a decade, and I am always greeted with a smile and kept abreast of my car’s need. I would definitely recommend service at the Mt. Laurel location. Also, beautiful job on the remodeled building.
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February 2024 by Alexander L
John was excellent. He kept me informed and when the car wash was taking a little longer then excepted. He took the initiative to handle it himself. I appreciated that.
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February 2024 by Taylor Kamp
Generally an excellent experience. Very nice facility! However, My oil service maintenance took 2 1/2 hours. I was told it would take 90 minutes.
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February 2024 by Harris Klear
Costs too high for service
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February 2024 by Berkan Kalaycı
One of the worst mechanic service I have ever experienced, I love BMW and everything about it but the mechanic service is not one of the best. I towed my car to collision center and talked them about it before I towed them. Even though I told them my car needs body and mechanic work , they never mentioned that they are not able to do body work. Also they waited for a long time to contact with the insurance company. So basically my car sit there for almost one week for nothing. It was waste of time for me and for them plus after this lack of service and communication they did not hesitate to ask for diagnose charge to release my car which they never mentioned. Highly disappointed.
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February 2024 by Beth Pinero
The Service Department is a first-class operation. Everyone from the being to the end was accommodating and friendly and always had a smile. Everyone dressed professional. The waiting/showroom was clean and comfortable. Great Experience.
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February 2024 by Lisa Brooks
Thanks Mark for your exceptional support and service ? ?
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February 2024 by Vasily Gydov
Multipoint inspection wasn’t completed as I requested, even though service advisor said it was completed and everything is good but I didn’t receive any report for that work.
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February 2024 by Michael Marco
Excellent customer service
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February 2024 by Rafael Mendez
John temprano was outstanding and helped me out with my oil service , i would recommend bmw of mt. Laurel for any bmw service needs they have outstanding customer service .
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February 2024 by Herbert Powers
Totally satisfied with the service advisor Robert Gamble, and the work done on my 2016 M6. Also love the inspection video, (cool Touch). I give BMW of Mt. Laurel an ... "11". Thanks Again!
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February 2024 by Levon Chahinian
Very Happy with your service
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February 2024 by 于宗熏
The waiting area for car owners has an excellent environment and good visual effects. The work efficiency is very good and the attitude is very kind. The overall feeling is so comfortable
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February 2024 by matt williams
Always an excellent experience.
