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August 2024 by Arleen Tarutz
Don’t believe the negative reviews. John is knowledgeable and delightful to deal with and is honest. Old school service which is very difficult to find. He really knows what he’s doing and doesn’t price gouge. It was just by chance I found John. I was rebounding from an horrific experience with Denville Bear and Body Morristown and Denville after being satisfied with their work for over 15 years. My Saab 2006 Aero convertible had so much damage in an accident insurance wanted to total it, but I didn’t want to as it only had 70,000 miles. It had been towed to Denville Bear and Body Morritown , and I waited over 6 months for repairs. After 3 complaints my headlamps weren’t set right and a rude employee who was annoyed at me for complaining. The roll up bars had ejected and from the website Just Answer spoke to a Saab expert who sent me a diagram on how to reset the roll up bars. I took the car to my Saab mechanic in Boonton who finally fixed the headlights and told me the roll up bars were reset but the lock box which would eject them again was never installed even Denville Bear and Body had a detailed illustration. They had been paid over $7500.00 for their work and there was out of pocket for me. The front lower bumper is very low and can scrape very easily. I went to see an owner in Denville, Kurt, and when I told him I had to pay for repairs that they had failed to do and got paid for. He said he would repaint my low bumper no charge. When I picked the car up there was a light on on the exterior that wouldn’t turn off. I went directly to my Saab mechanic who told me the wires for the lights weren’t installed properly and charged me $350.00 to fix them. The car never should have been released to me by Denville Bear and Body who should have repaired the problem. I went back to Kurt to ask him to pay me for costs to me for a wiring problem he should have addressed before releasing the car to me. He said he wouldn’t reimburse me and did more than he had to to compensate me for the inferior workmanship on my car. Note that the Morristown location has a broken gravel driveway and you risk damage from the gravel after picking up your repaired car. STAY AWAY FROM DENVILLE BEAR AND BODY.
John can be trusted and I’m thankful to have found him. Hopefully I won’t ever need auto body work again, but if I should John at Morristown Auto Body will be my go to person.
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October 2023 by jess explores
Out of an unpleasant interaction i came to come across with This local business. Now let me tell you i have nothing but great things to say about them ! i am grateful to have met John ! Helped me tremendously and was so helpful and informative and just so pleased to have interacted with him. Definitely ? recommend
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September 2023 by Liz Eth
Out of an unpleasant interaction i came to come across with This local business. Now let me tell you i have nothing but great things to say about them ! i am grateful to have met John ! Helped me tremendously and was so helpful and informative and just so pleased to have interacted with him. Definitely ? recommend
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September 2023 by Sarah Kilbride
I really appreciate the advice I was given. The only time that worked with my schedule was right before they closed for an evaluation, but he met me with patience, kindness and a supportive evaluation free of charge. Very grateful for this business' time.
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September 2022 by Súper Javi masariegos
Nice place
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July 2022 by Guy Foster
They did a excellent on my bumper and they did it quicklyService: Body & Trim
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March 2022 by Janet Hernandez
Always a pleasure and makes an unpleasant experience better
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March 2021 by Norman David Nutt
Awesome place great work
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October 2020 by G G
Excellent service, I highly recommend it!John, thank you very much for the great job!
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September 2020 by Jorge Cornejo
This place is terrible. God luck getting information in what they billed. They are lucky morristown police department sends them all town tow work.
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September 2020 by Mr. Borrelli
The owner is rude. It took 3 months for a minor damage on my car. To this day my headlights still don’t work light. They are not angled right so you cannot see the road. I would not recommend this place. Please find some where else. I had to pay for a rental car and still don’t have a fixed car because of this place
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June 2020 by CJB Encyclopedia
The owner is rude. It took 3 months for a minor damage on my car. To this day my headlights still don’t work light. They are not angled right so you cannot see the road. I would not recommend this place. Please find some where else. I had to pay for a rental car and still don’t have a fixed car because of this place
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November 2019 by Flor Concepcion
Discriminatory. Impolite. Unreasonable.
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December 2017 by Satsang Randhelia
After reading a mix of reviews I was a little skeptical about this place, but since it was conveniently located I took a chance. and was I surprised? pleasantly so. My entire experience with John was nothing less than stellar. He is one of the most polite, knowledgeable and honest persons, who always had the best of my interest in mind while dealing with insurance to get my vehicle repaired. The repairs were completed in committed time-frame and I was completed satisfied with the results.
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December 2017 by Garrett Goldsack
The owner is rude, condescending, and disrespectful. Would not recommend this business. Look elsewhere