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April 2021 by Ashley Welde
I reached out to Steve for an estimate, and he could not have been more helpful and professional. Moving is incredibly stressful, and knowing that you have a team that is reliable and great at communicating makes *all* the difference. I am 100% confident recommending Steve and the Molloy Bros team!
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December 2020 by Orrin Davis
I’m still waiting for a response to my calls three days ago.
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November 2020 by Patricia H.
Don't use them to pack your belongings. They did a terrible job packing our marble mantle clock. After telling them there was a loose piece..the clock arrived without the piece. So it can't be repaired. The clothes were dumped in the bottom if the wardrobe boxes or overloaded so the bar collapsed and the clothes arrives in the bottom of the boxes. Mayflower settled up. Be sure to list all your "high value" items.
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October 2020 by S J.
Two antique pieces severely damaged - legs ripped off - treasured alabaster sculpture of sentimental value disappeared, air con unit disappeared, "fragile" boxes crushed, wardrobe box crushed to half height. Saw one man dropping a box from a height. Was promised that truck would remain in secure facility overnight but crew said they stayed in hotel; have asked company three times to confirm where it was, without reply. Have asked for details of head of company three times - ignored. Have warned two families about to move to avoid this company. Wish I had never heard of them.
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March 2020 by Latina V.
Everything began great. The salesman come to the home to give me a quote and it seemed fine. Then came moving day. Extra charges for extra boxes and extra handling. OK it didn't seem worth a fight so I approved. When they started to deliver the furnishings each and every piece had some degree of damage. Scratches, dents, chips, torn and dragged upholstery. Refrigerator doors on a year old unit each and every door and drawer has small dents in it. Looks like the pieces were tossed around. A couple of furnishings were severely damaged. They acknowledged the damage and sent me some BS form that stated their liability. B******** I had my attorney send a strong letter. I received no response. Next I'mHeading to court. These people are horrible. I wouldn't recommend them to move a box of pillows. Horrible se
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February 2020 by Lisa B.
I hired the company to manage my move from Secaucus NJ to Hells Kitchen NYC, 1BR with complete packing Service. For the quote estimation we had a video call where I showed my apartment. They estimated 2200 as a fixed price for packing, the move, assembling, 4 guys and a truck for 7hrs.The Team was on time, very very friendly, fast and professionell. The move was done exactly within the estimated 7 hrs. The only thing we're I maybe had wished more extra care was my mattress-I was for whatever reasons expecting that they will rap them in plastic foil... I was wrong, they carried them around and let them sit on the floor before they putted them into kind a 'half-covering-box' I would hire them again.
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February 2020 by Chris M.
Not a happy customer...buyer beware, sales pitch deceptive - made us believe our move from NY to PA would require 2 crews, 2 trucks and 2 days; guess we had prepared ourselves so well - it only took 1 crew, 1 truck, 1 day... effort didn't match PRICE! Shop around, learn from our mistake - go with a company that allows YOU to save (credit) if job is over estimated, otherwise THEY laugh all the way to their bank. (...and if they think their response below helps their case, lol. Well - prospective customers can judge)
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February 2020 by Papar L.
They were professional with good customer service. Overall good packing minus few items which is missing or broken......Hope was amazing help, she is an asset for the Company.
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December 2019 by Nancy Wohl
Malloy Bros was s wonderful moving experience. From Jenna’s kindness and knowledge about the process to the movers who were on time, efficient, neat and pleasant to work with. The time estimate was exact. They accommodated me by making a second stop. There rates were very fair and I highly recommend this company for your move.
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October 2019 by Brian S.
Molloy Brothers moved us over the New Years, doubled the fee, then proceeded to negotiate still almost double the fee. We paid extra for insurance due to the value of the furniture being moved. After speaking to Ms. McBride numerous times regarding a claim and being advised they would take care of issues, it is now 10 months later and no one gets back. Obviously nothing was resolved. Insurance with this company is a waste of money. There estimate was off by 300%. Be wary of this moving company. There other complaint regarding everyone blaming everyone in this company is also true.
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October 2019 by william p.
Forgive typos in this review. I typed with my thumbs. The mayflower company literally hired five independent moving teams to move me. It was a fiasco as each subsequent team blamed the preceding one of not completing their assigned tasks well, and refusing to complete different aspects of the move. So trucker's team refused to crate TV, dismantle the bed or crate my two antique mirrors because they said Malloy's packing team were supposed to do those things. The packing team lied to my face for five minutes trying to convince me to not crate the tv but wait until the truckers team to do it next day. John the trucker didn't even have the tools to crate the TV. The man and woman molloy team left my $5000 4 x 5 ' 50lb mirror in a box literally half covered without using cardboard let alone the wood crate it needed. So the trucker's team loudly and aggressively complained about all the aspects of the move they felt were not under their preview. On the move-in a new crew showed up with trucker. John barged in before they were finished and said Told me he is over his schedule by two hours and there is leaving. I told him that he had moved some other clients furniture Into my home and I literally had to convince the crew that the two tables did not belong to me. He gave me no time to go over inveNtory even though i was meticulous writing down the numbers the crew called out. The Malloy packing team, after boasting about their 17 years of experience, put stickers on my 9 packed-full duffel bags and suitcases. If that is not the dumbest thing, i do not what is. None of the duffle bags arrived with stickers and many other items were missing from inventory. I sent this document to jade. I think there were 30 missing pieces. Now that i have been through my things i don't believe anything is missing, which is just plain d*** luck As john is ushering his crew out the door, i told him he needs to put the sofa legs on and "uncrate" the TV. And put it on the stand. Tv ways 120 lbs He said the sofa and tv were wrapped so it was not his crew's job to take all the plastic and tape and put legs on sofa or deal with tv because it was also wrapped. I ended up putting the legs on my 100lb sofa and unwrapping my other sofa When i got angry John finally unwrapped the TV but again refused to do his job with the sofa. He said that was the job of the unwrapping crew that were coming the next day. So When the unwrapping crew showed up on the final day which was yesterday they looked at the sofa that was wrapped in plastic and tape and all the pillows which were wrapped in plastic and tape and said that is not their job. They refused to do it. I ended up unwrapping my 8' sofa from reams of plastic and piles of tape. I then I lifted the sofa by myself and somehow attach the four legs All of this is on top of this was the total mess the management of the Malloy office team made of my $1200 insurance policy. The Molly office team literally fielded five phone calls from me on two days of the move-out and did nothing. Not even call me back. They responded not at all to the moveout issues I was having with John and his crew. Finally, after spending $1200 on insurance and telling the Malloy office both in email and on the phone to add items to high value, failed to do so. I have $1000 shirts and a $8,000 coat. Those were not high value listed because of Malloy utter incompetence. Finally when i threatened to not pay, Malloy made one good decision and hired an excellent third party vendor to assemble the bed. I can not imagine why a move using 4 teams from 4 different contractors with zero over sight from the Malloy office would ever go smoothly. Add to that A trucker with some kind of severe learning disability or personality defect or both. I Will post a version of this this email all over social media. I have been in advertising for 25 years and social media advertising is something i am very familiar with. I will post in the h
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October 2019 by Nancy B.
Everything went so smoothly considering the terrible rainy conditions. Your team headed by Adrian were awesome. All the guys worked so hard. They were courteous and professional and made sure all my furniture and prized possessions were well taken care of. Nothing was broken or damaged. My husband and I were very pleased. I would recommend your company to anyone considering moving.
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October 2019 by Stephanie Trundle
We used Molloy Bros for our move last week and I would highly recommend them. The whole process was very smooth, and Jenna my scheduling liaison was extremely helpful every step of the way. The movers were very quick and took care to make sure nothing was damaged and everything was set up exactly how we wanted. Also, Jack who came over for the quote was very helpful and thorough. He gave us an accurate quote and didn't try to get our business by overpromising how long it'll take. I will use them for every future move (hopefully we'll never have to again)!
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September 2019 by Stephanie W.
We had heard horrible stories from family and friends before our move and did not know what to expect. Our moving experience was enormously pleasant from beginning to end. The movers arrived 30 minutes before their arrival time and introduced themselves. They loaded the van for our move from New Jersey to Maryland and were always courteous and cheerful. They were especially careful not to scrape walls and floors and our house remained pristine. Our van arrived the next morning and, again, the transition was flawless. We give Molloy Bros./Sunflower our highest recommendation and are so grateful to Dennis, Andrew and Jose for making our move so pleasant. Stephanie and Harvey Wahrman
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September 2019 by Alan A.
We were planning our move to Florida and I contacted the three major movers for a quote. Two out of the 3 companies sent an estimator and one wanted to do the inspection via FaceTime. Molloy sent their estimator Jack. His review of our move was professional and to the point. When our move was delayed a month due to a health issue Molloy had no issues rescheduling our move. Once we were ready Jack came back and re-estimated our move. Molloy also gave us the best deal and a binding estimate. On moving day Dennis and his crew arrived on time and got right to work. The crew took great care of our possessions. Eight days later the contents of our apartment arrived in Florida. The crew in Florida was just as professional as the NY crew. They even placed all the boxes in the appropriate rooms. Upon inspection of our things nothing was broken or amiss. I hope I never have to move again but if I do I'll be sure to contact Molloy Brother / Mayflower. Highly recommended!
