Cell Phone Stores near Morris Plains, NJ

30 locations found near Morris Plains

“Mike P and Carl J were fantastic. The customer service was great and the service was quick. I was in and out of the store with a new phone in no time. Everyone was so helpful and worked restlessly until the transaction was completed.”

4.4 Superb191 Reviews

“Great service from Jabari and assistant mgr, only problem is they need a lighted window sign saying "Open". Their windows are darkened so from the road it looks closed.”

4.3 Superb111 Reviews

“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”

4.8 Superb168 Reviews

“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”

4.9 Superb159 Reviews

“This is one of the best Verizon Stores in NJ. I drive over an hour just to get serviced by Mr.Christopher. He is an elite employee. The customer service I receive here is worth the gas and more! Things are explained to me and solutions are found. I have been on a Verizon plan my whole life. I’m pretty sure I’ve seen majority of the challenges a family can experience with a phone service over the years. 13 years to be approximate. I’m so happy to have remained with a company that hired a person like Mr.Christopher. Definitely the environment embodies a safe place for all, whether you are a tech savvy person or a “detached upgrader”. This store has supplied me with the best service of a lifetime.”

4.8 Superb147 Reviews

“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”

4.8 Superb99 Reviews

“Amazing experience at Victoria Boonton with Dan getting my IPhone 15 Pro. Answered all my questions and got my data all switched over without a problem! Highly recommend.”

4.6 Superb90 Reviews

“Prior to my in-person visit, the sales associate, Judy, was extremely patient and willing to offer me the information I needed when purchasing a new phone for my loved one. She was very helpful and focused on my needs during our short interaction. Thank you Judy.”

5 Superb25 Reviews

“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”

4.9 Superb78 Reviews

“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”

4.6 Superb42 Reviews

“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”

4.7 Superb78 Reviews

“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”

5 Superb96 Reviews

“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”

4.5 Superb76 Reviews

“Just got the screen replace on my samsung S20 FE and this guys are great people to deal with. Fast process and very good quality as well as professionalism. Definitely recommend to anyone in need of any repairs on thier electronics. Thanks guys for a great experience.”

4.6 Superb105 Reviews

“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”

4.4 Superb124 Reviews

“I want to thank Maggie and Marcela for providing the best customer service as possible. They help me a lot, especially Maggie since she helped me two days so I can get my new iPhone running. Will highly recommend this metro to friends or anyone around. You guys really have professional workers and with a great heart aswell.”

4.2 Good80 Reviews

“This team and store is FANTASTIC. Whether you need to resolve an issue, purchase a line, have questions, etc. anything you need will be resolved at this location. Do not go to another TMobile retail store!”

4.6 Superb46 Reviews

“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”

4.7 Superb46 Reviews

“Alex is a life-saver: extremely knowledgeable, friendly, patient, and transparent while helping me switch from my former mobile carrier to Verizon, plus upgrade to a new phone and watch. Took longer than expected due to internal reasons outside of his reach but always kept me updated at each step along the way and worked overtime to help -- can't over-emphasize how much I appreciate it, the man deserves a raise! lol”

4.2 Good106 Reviews

“Molly and Rubal offer outstanding customer service. The client feel special and well cared for while getting all the technical questions answered. This is per a senior member of the community! go there soon for supplies and advice. they even offer home visits!!”

4.7 Superb51 Reviews

“Sanjib Das provided excellent service when I purchased my new phone. He even stayed after his shift was over to complete my transaction, and checked in with me at home to make sure there were no issues with my new phone. When I returned to the store the next day with some questions about my new phone, he patiently answered them, even though the store was busy and he was working alone. All in all, he was courteous, patient, and knowledgeable, efficient, and a pleasure to work with!”

4.2 Good91 Reviews

“The service is spectacular, the girl who serves there is Maggie, I think her name is super incredible, the attention is so polite and formal, she is great, highly recommended.”

4.3 Superb39 Reviews

“My experience at this AT&T store was excellent. The customer service was superb. Ryan was polite, professional, and very knowledgeable on services as well as device information. He made the decision making process very easy for me.”

4.1 Good128 Reviews

“The main reason was Mahlon. He is a star employee. I hope that he is recognized because he single handedly saved a ton of sales in that store in the 3 hours I was there. He was patient, professional and so nice. It's rare you find employees like him so make sure he is well rewarded and appreciated!”

4.1 Good113 Reviews

“I recently visited this store and was assisted by Carlos. He was friendly, knowledgeable, and professional. Carlos patiently answered all my questions and helped me find the perfect phone that fit my needs and budget. He also assisted with setting up my new device and made sure everything was transferred smoothly. Carlos made the entire experience easy and pleasant. Highly recommend seeking him out for excellent service!”

4.2 Good49 Reviews

“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”

4.5 Superb60 Reviews

“I visited the Morristown store on Spedwell ave. today 2/1/2023And the person working was awesome !!!Magdalena (last name?) , she was very friendly and helped with every issue I had”

4.2 Good49 Reviews

“Had problems with my old I-pad and went to the nearby AT&T store on Springfield Ave. Chris, the Manager explained the problems and helped me out. I realized I needed a new I-Pad He ordered me one and it arrived the next day. Excellent service!”

4.4 Superb30 Reviews

“Daniel is an excellent, detail-oriented manager who helped me save hundreds on my line transfer from Verizon, AND he hooked me up with a free tablet and screen protector. Def pop by if you need any service ?”

4 Good43 Reviews

“I couldn't have chosen to update my new phone today without the incredible help, patience, and expertise of the store reps who were rockstars today, Aleudys and Ben. These two were so kind and diligent in helping me to update my very old phone to a new one. Sometimes customer service jobs are thankless and arduous experiences for everyone involved, but these two were gems today. Aleudys gave me all of the information needed to make a wise decision in my update and patiently guided me through the transfer process. Ben's expertise helped to guide when the process hit some hurdles. All in all, to be helped by either of these reps will be a good experience for the customer and the company.”

4 Good63 Reviews

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