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“I have been a member of Picatinny Federal Credit Union since my father signed me up for my first banking account when I turned 18 years old. That was 50 years ago! PFCU has been my bank of choice for decades!I have several accounts at Picatinny and I could not be happier with the customer service that I receive from ALL the employees at the Denville, NJ branch.Everyone treats all their customers with respect and such a high level of professionalism.It is truly my pleasure to have all my banking needs met by such an amazing group of people who take a personal interest in my banking needs.”
“We consistently receive outstanding customer service at the Whippany location. We opened 5 accounts and Liliya Turchynabas, Oleg Panchenko, Daria Twardowsy and Christine Woch went above and beyond to help us with every question and all required paper work. They are all very patient, kind and knowledgeable. I would absolutely recommend Self-Reliance Federal Credit Union Whippany NJ location to everyone.Thank you, Natalya”
“The staff in Denville is warm, friendly, intelligent and graciously helpful. They are a stellar group who love what they do. This shows through every interaction. I love doing my banking with them.”
“The most helpful amazing customer service, Cesar and Carolina are the best!!! I have never been in a bank that treats you so kindly, there are no words to describe the great experience with their service, simple the best!! Thank you!!!”
“I was having some issues with a wire. Katie has been helping me since I opened account. I was frustrated and honestly thought about moving my money to a bigger bank. But Katie from Randolph’s attitude and attention to detail is the reason I decided to stay. If you ever need help with something. LOOK FOR KATIE in Randolph. I’m sure others are great as well. But she is my first call…and should be yours as well”
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“I have been looking around for an auto loan and stopped at this branch. Growing up in dover and dealing with the previous credit union I did not have high expectations for them, but this new bank and management team has been super helpful with the whole process. Nowadays taking time off from work and do paperwork at a bank is super tedious but they did the whole loan in a couple of days via email. I do hope more people would take advantage of the low interest rates from a local credit union before going into big banks with sky-high interest rates. I can't stress how knowledgeable and helpful Yajaira was at the Dover branch. I'm super thankful for all the help and information everyone has given me.”