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July 2024 by Y Cherio
Do not use them for prescription refills. They used to be good with the previous head pharmacist. Things changed. Prescriptions never get filled in a reasonable time. They don't pick up the phone. I never get notifications when a prescription gets ready for pickup and most of the time I simply eventually go there, tell them I'd be waiting to pick it up and sit there, wasting my time.
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July 2024 by utkarsh banatwala
Useless people working in that pharmacy.
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July 2024 by Matt
Was in the store today picking up a prescription and the pharmacist yes the pharmacist was filling prescriptions in bare feet no shoes or socks . How nasty is that .
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June 2024 by Tim Ryan
I needed antibiotics because I was scheduled for surgery the next day at 6:00 AM. I was supposed to take the antibiotics for 5 days before the surgery but it did not get sent and it was a holiday weekend. So when it was discovered, the doctor said take one dose today to get it started.
The Dr office called in the prescription, but the pharmacy did not pick up the phone. After I got there an hour later the pharmacist did not listen to the voice mail. To make matters worse the pharmacist refused to listen to the voice mail even though I was sitting there waiting. As of this post, I have no idea how long the pharmacist is going to wait to listen to the voice mail.
I have been waiting for 20 minutes and the pharmacist has not listened to the voicemail yet.
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June 2024 by Tom Lucek
Not the best customer service at this location.
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May 2024 by JStratton 1
Store is dirty with trash and boxes all over the place. Looks like a store that is going out of business?? Pharmacy is a total mess.... Best to take some place else...
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April 2024 by m morsi
Friendly staff
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April 2024 by Amy Setti
I give them a zero since they LOST an old VHS tape of my family memories! Do not trust them with your valuable memories!
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March 2024 by Jacqueline
Been on hold for almost half an hour and get hung up on. Thanks for wasting my time ? time to find another pharmacy
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February 2024 by Maria Hargrove
This Pharmacy sucks,,, you call and the phones rings and rings, they take forever to answer if they answer at all, and if they do pickup they disconnect you.I have called the corporate office multiply times, and they claim they will look into it, but this situation never gets better.
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February 2024 by Pinakin Patel
Date:2/9/24 @4pmVaccine for 90year oldI came in before time and waited for more than 10 mins so asked the person at the vaccine again when they attend. He asked me to wait. Also, I requested if he can prepare vaccine in front of me but he arrogantly rejected. So I asked him if I can watch when he and same response.Completely rude staff and no consideration of customer service. CVS management please teach your employees esp the one who was present on the above day and time.
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February 2024 by Kayla Norcross
I have been coming here for years to pick up my prescriptions and never had an issue with customer service experience except the normal short staffing and sometimes long line issues, which is anywhere nowadays. I went inside today to pick up my prescriptions and I was the next in line when the pharmacy technicians were each helping one other customer. I was there for at least 2 mins prior to 1:30pm when the female pharmacy technician tells me they are closed for lunch now and I have to come back. I was annoyed but understood and went to grab some other items I needed in the store. A minute later, the customer in front of me tells me they are looking for me and to go back to grab my prescription. I go back up to the pharmacy and the male pharmacy tech doesn't really say anything. I than see who looks like to be the pharmacy manager, Frank, be rude to the tech helping me. Saying "he can't ring me up it's 1:35pm". I than say back I was on the line prior to 1:30pm and he replies to me it doesn't matter than rudely says to just do it and ring me up. I found this whole experience unpleasant from me standing in line for 2 mins and them giving me no indication they were closing for lunch and just having me wait to be told no, they didn't have the gates pulled down even halfway, and than on top of that for them to tell me to come back real quick and than have the manager speak rudely to his employee and customers was poor customer service. I'm happy they let me get my prescription and also totally respect they need their breaks too, but it was how they went about the entire situation and could have been way more professional.
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January 2024 by Sudarshan makkuni
I had a very bad experience with the pharmacist at Morganville CVS. The pharmacist name was Mina Y. I had made an appointment for a flu shot and he said it was not there, he was rude about it. This is not the way you treat your customers.
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December 2023 by Shirley Sesler
I HAVE BEEN TRYING FOR DAYS TO GET THROUGH TO THIS CVS PHARMACY AND NO ONE PICKS UP THE PHONE. I WENT IN PERSON AND THEY DIDNT HAVE ANYTHING READY. BEEN CALLING AND NOTHIING.
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November 2023 by Paulina K
I had previous negative experience with this pharmacy and stopped using them a few years ago. I decided to give them a chance yesterday and immediately regretted it. I dropped the prescription in the morning. When I returned to pick it up, I was told that there was an issue with my insurance and that the medication wasn’t going to be covered. I was ready to pay over $50 for the pills, but something didn’t sound right with the statement “insurance issue”. I used my insurance card a day before and there were no problems.I took my prescription to another pharmacy and what a miracle, my insurance worked!!! I didn’t have to call anywhere. I paid my $1.59 copay and walked away with the prescription within 30 minutes. This only confirmed my previous negative experiences with CVS and I will never use them again.
