-
August 2023 by Clarence Pursley
Had my first time eye exam performed here.Excellent experience from start to finish.The check in went smooth and Brianna was helpful.?Alana was my tech.She did a thorough and informative review .Could not have been better!!Great jobLooking forward to better eyesight !
-
August 2023 by 3lisa Mari3 (Emarie)
Dr. Wexler is rude and has no patience when it comes to children. She was so mean to my little girl (3) for not cooperating. Her tone frightened my daughter so I stood up to try and help her by pointing at the pictures. I’ll never take my daughter there again. This is our second time there and she’s been rude both times. I don’t know what she expects from a 3 yr old. My daughter was just having a hard time concentrating on the photos up on the wall and Dr. Wexler had zero patience. I do not recommend.
-
June 2023 by Jessica Renard
I have to call Dr. Miller into question lately. The overall orchestration of office staff at the venue far exceeds the Medford variety, and the overall care and accounting provided is also good. I'm not terribly familiar with eye chains in this metro area, and the office itself is quite large by count. However, I have not been bashful to press for substantively and admittedly corrective lenses, after time tested detailing of precise areas of persisting issue.Given a 3rd review, whereupon Convergence Excess even bothered to be *very* confirmed, Dr. Miller made me get checked 3x's regarding a script, and I cannot yet say that he didn't still mess with my script.I should have reviewed my eyeglass experience with insistent details, with the first eye doctor I saw as an adult, in Manhattan. However, others are licensed too.
-
April 2023 by Bonnie M.
The doctors here might be good but they have no respect for people's time. They will repeatedly make you wait an hour or more each visit. They take too many appointments. It's a disgrace how long they make older people sit.
-
March 2023 by Diane Harman
You will not be seen at this office without a mask. I was refused service and am looking for a doctor's office who actually reads the science and is not bullied into following along to get along. If a doctor is not aware of what is going on by now, you need to run and find a new doctor who is willing to do the research and stand up for truth.
-
March 2023 by Brian Murphy
They will not see you unless you have a mask... I would rather go to doctors that follow science
-
February 2023 by Janet Cohen
Great team. Minimal wait time. Staff are pleasant and helpful. Good work flow process. Large waiting room with multiple Tvs playing HGTV.
-
February 2023 by Sheila Jackson
I has a YAG procedure on yesterday and Dr. Brown was just wonderful. I'm very satisfied with the way I was treated.
-
January 2023 by Melissa Tanner
Had an appointment at 9:50. In December. I sat in the room for ever. Went back up front she called and they said they would take me back in few minutes. Well now it is 10:45 and I'm still sitting here. .so i left. I called on Monday looking for a supervisor of course she didn't her phone, so I left a message about what had happened and still haven't heard from her. As long as i have been a patient there i have never seen it ran like that before
-
September 2022 by Leah K.
Definitely do not recommend. My appointment was at 1:30. Got there 10 mins early like they said and didn't get called back until 2:10. That's unacceptable in my opinion. I don't know what the point of an appointment is if they aren't going to honor it.
-
September 2022 by Linis P.
It's our 3rd year going here to see Dr. Wexler and unfortunately the last. I don't know what happened to her, because I remember her to be polite and pleasant during our previous visits. Today, she just walked in the room, ignored me and sat down to talk to my daughter. I appreciate her effort to talk to my daughter directly, but she also need to talk to the parents about their concerns. A ten year old would not know what questions to ask. The purpose of the annual visit is to monitor changes over the years. If I didn't ask if my daughter's vision is getting worse, she would not take the time to check the previous years' results for comparison. We did not come here just to get an eyeglass prescription. We can go to an optometrist for that. We are after the doctor's expertise and want to be educated on eye health, ways of delaying vision worsening, if applicable. She ignored me the whole time (other than when I was asking questions) and gave the impression that I'm bothering her with my questions. I thought she was a medical assistant at first, because she didn't even bother to say hi or introduce herself when she walked in the room. Don't know if she has kids, but I hope she'll take the time to reflect on her actions and imagine her being the parent and having her as the doctor. I hope she's just having a bad day. If not, I wish she'd do the the patients a favor and find another line of work that she would be happy with. I happen to read the reviews here today when I was looking up their address. I saw another parent with a negative review of Dr. Wexler and thought that it was an exaggeration because I have met her before. Now I can say that it's true.
-
August 2022 by Frank Fortino
Dr Brown is wonderful. Stay clear of the optical department. DONT GET YOUR GLASSES MADE THERE!!!!!! They don’t have satisfaction guarantee money back. They don’t care if ur happy or not. They made 3 times and still screwed them up and want u to pay again. People are nice but totally incompetent. Enter at ur own risk!!
-
August 2022 by Jacklyn Hanstein
Asked to speak with Dr Sander Cohen about cataract surgery after being referred by a friend .. was hung up on twice by an obnoxious receptionist...probably since my daughter works there and we arent speaking... TOTALLY UNACCEPTABLE
-
August 2022 by Andrew
I’ve been told to reschedule three times now for training and other reasons. Do they even want business if they keep pushing back seeing patients???
-
July 2022 by Beth G.
I went there for years and now since they merged with another company they no longer take my insurance. They tell me that they tried to get in touch me , not true . I have had the same cell phone and not a message. But I received the texts to confirm my appointment with no issues. Elevators we're down and had to take the steps up with 2 cam boots on. Again no communication what so ever!!!
