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“Jacob, at the Verizon store in Hainesport New Jersey Rt38 was SOOO Helpful to me. I’m a Senior and he made me feel soo comfortable throughout the process of learning my new I phone and transferring information from my old phone to the new one. I CAN RELAX NOW. Jacob. Thanks Again”
“Always phenomenal, expert support and have been using them for years! Just bought a new laptop from them, competitive price, loaded EVERYTHING back on for me then and there and gave me a quick how to use. Even have a virtual help desk so they can help over the phone and see my laptop! Modern technology lol. Highly recommend!!”
“Went into the store today to upgrade my old iPhone — Wayne K. made it a super easy & smooth process and even gave me some helpful tips on things like battery management etc. that I would’ve had no idea about otherwise. Saved me some money too. Genuinely a nice guy, thanks Wayne !”
“Thank you Mike for your useful tips and helpful policy knowledge! I was interested in knowing a little more about my recent Apple Watch purchase and possibly terminate my plan. Mike gave me a few options and when I decided to return the watch he was patient and still had a smile on his face. He mention since it was shipped to me (ordered online from a T-Mobile store) and within the 14days of purchase I could avoid a restocking fee, have a label emailed to me, and the plan could be cancelled the same day! So I called 611 right there and then and it was all true! I even received a refund for the taxes I paid on it. Thank you Mike for your patience, useful knowledge, and willingness to help!”
“Came in to buy a phone last week with my mom, The staff was wonderful. They took care of us while we were inside. While inside we did see some people come in with a sense of entitlement and the staff handled it very well. They all deserve raises and the reviews lately I’ve been seeing have been untrustworthy. These are great workers and I hope they keep up the good work they serve our community well despite other privilege beliefs.”
“Zoey was so sweet and patient with me and my family today. My grandma had some issues with her TV and we ended up fixing that & switching her service to xfinity so her service is cheaper. She was amazing!! We will definitely be going back to the mount laurel location in the near future if we need further assistance!!”
“Had a little difficulty setting up my old number with new phone. Was an account issue that took a while to fix. The team members were very professional and attentive. Efrain and the other female manager did their best to help on the difficult situation, even staying late after closing to help me out. Would recommend to a friend.”
“As a senior citizen I was having trouble with my phone, getting lots of calls from India. The nice gentleman named Tamim helped me switch to a better phone that can help me block scam calls. He also told me that you can’t pay taxes with amazon gift cards.”
“Good place to go to handle Verizon Mobile or Fios needs. Friendly and help customers representatives. I found going early in the morning helps as the mall gets very busy.”
“Milton was great .. helped me all the way through my transaction, never made me feel like I was a nuisance. Made everything very personable and was a very relatable person. His human centered customer service will have me looking for him every time I need something from Tmobile. In the past I felt with Ian who was very good as well.”
“Definitely the best Boost Mobile I've been to. Wonderful service, the guys are great and very attentive to our needs. I bought a family plan and got 5 phones for Free!! Just saying thank you and I suuuper recommend them to anyone who's looking for a new service. BTW the service is great, all 5 phones are 5G and again, we got them for free Lol”
“North American Spine and Pain has been partnering with S2S for the last couple of years. As a medical practice, we had IT compliance support and IT equipment needs as well. Under Neeraja’s guidance, Matt, Shilpa, and Meredith have always come up with some brilliant recommendations that have saved money and provided smooth implementation of new technology. Currently they are our help-desk support, network support and consolidator for broadband & voice services. We are very happy with this relationship and know it will grow stronger.”
“Great customer service!! Needed assistance in purchasing a phone for my son and Izzy was very helpful and kind. She took her time with me and helped me choose the perfect phone for my son. I appreciate your assistance.”
“They dont know much here. You come in and their inlyy suggestion is to buy a new phone.
No solutions really only cash out on you visit amd try to get more money out of you”
“So far it's been a Dream come true I always have slow speed and now with my new Xfinity upgrade 400 mb for $ 55 is the best deal if you a gamer please get it”
“Luis Jaquez is a great mobile expert. If I could put 10 stars, I would. He’s very professional, Polite and patient with the clients. He’s also very knowledgeable in what he is doing. I think he deserves a great promotion. Thank you so much for the service And great work!
Anna Axelrod T-Mobile customer.”
“Visited today Met with Andrew P. He understood what I wanted to do, offered suggestions and we wound up making multiple purchases. Andrew was a great guy to deal with here!! Check him out if you need a phone!!!”
“Hamaz, Jose and Chantall are the best! They hooked up me and my family with new phones and tablets! Definitely recommend this T-Mobile for Business you’ll get great service and experience.”
“Kenneth was exceptional! He was extremely helpful and kind. We went to 4 stores to replace my husbands screen cover. This location had it and we spoke with Kenneth on the phone before we got there. He checked for us before we go there and ensured they had it in stock! We arrived and he replaced the old one with then one they had in stock. Overall 10/10 would recommend Kennth’s services at T-Mobile.”
“Never know what to expect when you are replacing old equipment but Bemi took care of us and even did the setup in the store. Took it home, plug and play. Easy, easy.”
“I recently visited this store and had the pleasure of being assisted by Chris. Despite the busyness of the store, Chris went above and beyond to ensure that my transaction was smooth and stress-free. He was incredibly patient, kind, and understanding throughout the entire process.
What stood out to me the most was how Chris took the time to make sure my 14-year-old daughter was set up with everything she needed during the phone transfer. He was able to multitask effortlessly while making sure that everyone in the store was being taken care of.
I never once felt rushed during my interaction with Chris. His genuine care and attentiveness were truly remarkable. It's rare to find such exceptional customer service these days, and Chris exemplified what it means to go above and beyond for customers.
I am extremely grateful for Chris' assistance and will definitely be returning to this store in the future, especially if he is there. Thank you, Chris, for your outstanding service!”
“My brothers phone was locked and no one could unlock it. I took it over to this store, and the owner without hesitation tried to help me, and successfully unlocked the phone! He was very helpful and professionally gracious. I highly recommend using this store for your phone needs!Thank You!”
“BEST CUSTOMER SERVICE !!!! Thank you to SIANI she was so helpful and went above and beyond for me. I will always ask for Siani when I return to this T-Mobile store. 10/10 experience!”
“I walked into this store with an iPhone issue… I didn’t think it had anything to do with my phone service, but I was in the area and had done all of the troubleshooting online, so I figured I would stop by and ask. Nichol took the time to listen to me, did everything she could to troubleshoot my issues, partnered with her coworkers, and gave me a very educated guess about what the problem is. I knew I was going to have to go to Apple all along, but she was so patient and tried everything to try to help me avoid that trip. She gets all the stars. Also, pro-tip from just observing the service here: if you locked yourself out of your phone (or caused any problem through human error), that’s not a T-Mobile service issue, that’s a “you” problem, so don’t hold it against the employees or the carrier that you can’t get into your phone. If you get mad about something they can’t control, they will apologize for your frustration and treat you with respect, but make sure you’re getting mad at the right people. These people were fantastic and I have nothing but great things to say about my year of service with T-Mobile.”
10AM - 5PM
1211 NJ-73, Mt Laurel
Internet Service Providers
“I had a wonderful experience both times I came to this Verizon location. The first time I brought my broken phone in and wound up trading it in for a new one. Julian was my representative, he was patient, informative, and very helpful. I went back a couple days later and a very welcoming woman and gentleman helped with my phone screen replacement. I wish I knew their names to give them credit. The store is very big, clean and organized, and all of the staff is very friendly. I always used to go directly to Apple for phone repair/issues, but I will not go there again and will always go to this Verizon store. Thank you to the team for your kind service and help!”
“The Staff here were Great! We came here to purchase a phone as an upgrade and we were greeted as soon as we came in and there was a Security Guard present for safety! The Staff that assisted Us, really took his time and walked us thru everything before we made a purchase! He showed Us how to transfer the phone number and gave us the contact number and codes to get it done! What I liked most about them was they showed us our best option and not what was more expensive! When we completed our purchase, we only had what we needed, and that was good because when purchasing a phone and service things can get costly!”
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“Justin helps me pay my bill every month and even works with me on my phone. He takes the time to cater to me, busy or not. He is the guy that needs the recognition.”