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July 2024 by Jay Gee
Nice & cozy store, the receptionist was very helpful, great costumer service.
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July 2024 by Anthony Aliprantis
Zach was absolutely fantastic to work with. I had an issue with my bill, and he handled it like a pro. He even was able to get remarks from my call to prove to the online agent that what I was saying was accurate. He was extremely professional, and made sure it was handled before I left. Thank you Zach!
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March 2024 by Liam Isler
Service and everyone was amazing. Very kind and very quick to get a solution. The only issue I had was when I opened the door to enter, an abhorrent concoction of a rancid smell exited the door with a fury. I could tell there was such a strong residing odor in the building as when I opened the door, there was a heavy draft of reek that tried to sweep me off my feet. As I walked inside and spoke with the representatives, I was fighting the inner urger to vomit from the dangerous sulfuric attack on my nasal cavity. It was like if someone decided to not shower for a month and eat nothing but garlic and Funyuns and then somehow infuse the floor carpeting with that stench. I am sure if a child under 2 years old were to enter, they would not be able to survive. I survived because my friend’s roommate was a man named Keyshawn Mason from Ohio, who would live in his own filth to such a degree where you could see mold growing from his bed. The stench that Keyshawn Mason was able to brew could have been considered a national level threat and not to dissimilar to a nuclear weapon. This Verizon store was pretty damn close to that level of putrid stench. To this Verizon establishment, please add an air freshener or remove the Funyun infused carpeting. Better yet, call the absolutely non-corrupt World Health Organization and let them explore this Verizon store and see if any new virus could be created from the biological warfare happening there.
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March 2024 by Lee Christine
My recent visit to the Verizon store in Montvale, NJ, was exceptional! The staff were friendly, knowledgeable, and efficient. They helped me find the perfect phone and plan quickly and explained everything clearly. The service was top-notch, and I left feeling confident in my decision. Highly recommend this store for all your telecommunications needs!
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November 2023 by ben Fleischman
Bad attitude from the manger
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April 2023 by Matt Rendeiro
Had SIM card issues and Andrew was able to fix my issue very quick. He was very knowledgeable and made the process easy.
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December 2022 by Anthony DiFiore
I needed to transfer my things onto a new phone and Andrew was doing five things at once and still handled my problem very quickly.
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November 2022 by Ari Weber
Great experience here. Thanks to Andrew for his patience getting everything set up. Definitely recommend this place
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October 2022 by Jonathan Steiger
The team here at this Verizon location are wonderful to work with! Andy, Raven, and Zach go above and beyond to ensure every customer coming through here has a positive experience. Highly recommend coming here, they make the experience painless and are straight forward on how plans and promos work without a run around.
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September 2022 by Paul Vespo
Let me first say that the store representatives are great at this location, particularly Raven. Raven was very friendly, respectful, and helped me acquire my new phone and phone plan. The problem with this store is that they are completely understaffed and cannot meet the needs of all their customers due to that very reason. I had to wait three hours to get my new phone (no fault of Raven's) due to this happening, in addition to Verizon's call center being completely incompetent. That is why I'm rating this store a 1 out of 5.
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August 2022 by Karen M.
Have been going here for years and service has always been top notch! Professional, polite, and customer focused. Thank you Raven for your assistance in switching my plan to be more cost effective and for helping my son with the upgrading of a new iPhone.
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August 2022 by Alex Sarousi
Fantastic experience with Johnathan . Very helpful, he saved me a bundle.
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August 2022 by Germanico Santana
Jonathan was on point on everything he explained. He was very helpful.
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August 2022 by Kimbar Bolte
Retailer was very knowledgeable and attentive excellent service. Thank you
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August 2022 by E P
I called him up and asked him about a outterbox case for my new phone he said thete is olny one left and he added "if u want I can hold it for u" I liked that it showes caring for ur customer
