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July 2023 by Ricardo Rodriguez (Recording Session Tracks)
Had to ship a very large package halfway across the country and not only did the package arrive perfectly and unharmed but the packing was excellent.
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June 2023 by Abutiu Khufu
I am so grateful to this business for saving me in a real pinch at a very difficult time. They went above and beyond to help me. The kindness and compassion mentioned in the other comments is truly the hallmark of this establishment. It's hard these days to find a business that is genuinely helpful, honest, and caring -- but Montclair Shipping Plus is just that and more. The two workers who helped me were top notch -- extremely professional and also true human beings -- understanding, flexible, and compassionate. I will be forever touched and inspired by their humanity and grateful for their help.
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December 2022 by Blah Blah
Been coming to this place for years, and always, always always greeted with a professional, efficient and helpful spirit. Can't tell you how many times they saved the day for me!
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December 2022 by Regina O.
First I went to UPS ( in Montclair ). They told me $27.99 to box/ ship my package. Then they could not print the label from my iPhone . They told me to go to Staples and come back . I went right around the corner to Montclair Shipping . They only charged $4.99 and they not only printed my label , but they also charged my iPhone AND gave out little bags of holiday chocolate . They are professional , knowledgeable and patient. ( They also have a very friendly dog.) Thank you, Regina
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December 2022 by Barbara Morehouse
I came into town to have my elderly and failing father sign a Power of Attorney -- an emotional trip on so many levels. By the time we entered Montclair Shipping Plus to have the document notarized, I think the gravity of the situation had hit us both. The owner, (I believe her name is Nori?) sensed the situation immediately. To say she was patient and kind -- yet supremely professional -- is an understatement. Sometimes we are just lucky enough to have the right people put in our path at the right time. I will be forever grateful for her gentle presence during a difficult time. Please, please support this wonderful business.
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December 2022 by Don M.
I should have written this a year ago, but better late than never. Starting under COVID, this facility no longer scans prepaid shipments when you bring them in. They say just leave it here and your photo is your receipt. Well, I returned an iPhone to Apple here and stupidly didn't take a photo. Apple never received it and since it was never scanned into the Fedex system, I was out over $800. From now on, smaller items go into the Fedex dropbox a little bit further South down (and on the other side of ) Valley. For larger items, I bite the bullet and go to Kinko's in Clifton. When possible, I ship at the UPS Store. I am not accusing the staff of taking my phone. Someone else could have bene dropping off something, recognized what was in there, and pocketed it. I don't see how Apple can't block the IMEI or serial number as stolen, but they didn't. In any case, I am out $800 because I couldn't prove I dropped it off and until I hear from Fedex that a photograph is sufficient proof or Montclair Shipping Plus changes its policy to "scan when asked," I will not be dropping off anything at this center and I strongly discourage anybody else from doing the same.
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September 2022 by Donna Dudek
Went there with two big bags to ship and without a box - they were great in helping me get everything settled and when I needed to get it there for today. Very grateful that they understood I accidentally left something that didn't belong in the package - and was able to retrieve exactly what didn't belong before it raised other questions!!! A good friend swears by them and now I will too!
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September 2022 by Erin Paul
The owner of this place is absolutely lovely. I was shipping my wedding bouquet to be preserved and packed it in too large of a box so it would have been very expensive to ship. She very kindly repacked it and saved me $150 in shipping charges! Exceptional service ?
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August 2022 by Constance De Martino
Been coming to this place for years, and always, always always greeted with a professional, efficient and helpful spirit. Can't tell you how many times they saved the day for me!
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March 2022 by Kiel Fel
I tried shipping a package here but was quoted very high prices especially for usps. I went to usps and found that the price quoted by MSP was higher by over $110. Overall staff was friendly but the prices may need double checking.
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March 2022 by Chloe S.
Why go to the USPS when these helpful and nice people can help you? They take care of FedEx and UPS and even have a xerox machine, you can print from a usb drive, and I think you can email them something to print to. Seems old school but was so helpful when my printer broke unexpectedly and I needed something printed.
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November 2021 by K
Kind and knowledgeable staff
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April 2021 by Rob Jaskiewicz
Kind, collaborative people work here!
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June 2020 by Caitlin Costello
Needed help picking up a lot of important personal items and stored for pickup the next week. MSP did the job hassle-free and with excellent communication from all parties. Special thank you to Nyree, who was super helpful and even offered support after hours. My items were well taken care of and I appreciate it! Not to mention everything was SUPER affordable. Highly recommend this place!
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January 2020 by Thanny R.
My fist time going to Montclair Shipping Plus. The customer service was wonderful. The teller took extra care of my items adding whatever I needed to ship my items well. I am very pleased with this shipping store. Thank You Montclair Shipping Plus and Family!
