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January 2024 by D Getts
Service was smooth. Price reasonable and in and out quick.
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January 2024 by Seamus S Allison
Well before the current owners.
The current owners(3yrs?) Prioritize the pick up delivery service..
The slashed their hours to force yo to pay extra for the wash and fold Sunday close at 1pm!!! Church gets out anywhere between 10&1
Week days last wash is at 5 most people aren't home from work until 5:30
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April 2023 by T.R. Clark
Montclair Laundry should re-categorize themselves as a strictly drop-off/pick-up service. This tiny space is taken up mostly by the machines. There is nowhere for customers to sit. Their 5:00 pm closing time is nothing short of a bad joke for those of us who work outside of our homes during the day and seek this service. On my last and final visit, it seemed as if most of the people using the machines work there. All of the machines except two (including the dryers) were taken by customers dropping off and/or picking up. There's nowhere to sit except by the door which was taken up by men who were performing services for the laundromat itself. A young lady "allowed" me to sit in the back after I asked for a chair while I waited. But the manager, I presume, later asked me to move because they were "working back there." (There was one young woman working in the area and more than enough room for me to sit.) This isn't a community laundromat this is a commercial laundry service that does not appear to cater to the community in which it is set up.
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March 2023 by Theresa C.
Montclair Laundry should re-categorize themselves as a strictly drop-off/pick-up service. This tiny space is taken up mostly by the machines. There is nowhere for customers to sit. Their 5:00 pm closing time is nothing short of a bad joke for those of us who work outside of our homes during the day and seek this service. On my last and final visit, it seemed as if most of the people using the machines work there. All of the machines except two (including the dryers) were taken by customers dropping off and/or picking up. There's nowhere to sit except by the door which was taken up by men who were performing services for the laundromat itself. A young lady "allowed" me to sit in the back after I asked for a chair while I waited. But the manager, I presume, later asked me to move because they were "working back there." (There was one young woman working in the area and more than enough room for me to sit.) This isn't a community laundromat this is a commercial laundry service that does not appear to cater to the community in which it is set up.
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February 2023 by Francisco Orejarena
There is one person who is very nice (maybe the owner?), and then the main person is just incredibly rude. Sign says 5PM, Google says 5PM, so why is it I get turned away at 430? She talks under her breath half the time, she didn't take check, even I was told that I could pay by check (because they still don't offer card????) and, honestly, it's expensive. I *understand* having high cost for good service, but it lacks basic things (like pay by card) and basic manners. I find this place really REALLY annoying and for someone who has no washer-dryer in my building, I think this might be the worst business in Montclair considering the realtive necessity.Thought about giving 2 stars because I really like the other woman, and I would be willing to put up with inconveniences for how nice she is; but since she is not there when I try and go, I have to deal with the other person and she is the worst, so it's just 1 star from me.
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January 2023 by Trice
Not a good place if you are African American. I was made to feel out of place.. my toddler was sitting by the door saying hi and literally NOONE spoke back to her. The patrons of another race were greeted coming and going and not one word was said to me or my child. I will never come here again. ?
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January 2023 by Heta Gandhi
Could be better. There’s a polite young lady helping people with their questions. Washers and dryers seem to do what they are supposed to, satisfied.
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December 2022 by Seamus A.
Most of the reviews are at least 3 years old and obviously are in regard to the old owner.The new owners(about 2 yrs) 'its obvious they only bought the business for additional machines and the only give a shyte about the wash and fold part of the company Once they bought it, they cut the hours from 7:30pm to 3:30pm In afternoon (M-F) and 2pm on weekends. most people work until 5, so weekends can be jammed and they still occupy machines with their W&F business.Sad these outsiders don't GAF about the neighborhood.
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June 2022 by Sean Allison
the previous owners weren't the best, but the new owners are the worst. Their staff is rude and unhelpful. At time Half the machines are being used by their wash and fold people. Will make the trip to Grove St from this point. They're cheaper and better customer service, it's further awylay but more than worth it
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June 2022 by Shelley Cannon
The owner of the laundry matt needs to fire the attendent they have working there now, or give her a f-n time clock to punch ! The door and windows tells when they close, but when ghe hell do they open? Some days at 7am go online there it states 8am ...whether you go 7 or 8 the attendent opens whenever she there. Who supervises this chick????
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October 2021 by Jennys Mom816
Washers are ok. My only real complaint is they are never open on time. When I asked what time they open on Sunday they told me 7am. It’s now 7:54am and they still are not open. So maybe just change the hours to 8am or 9am and stay open passed 3pm. Other than this I have no complaints about this laundromat.
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June 2021 by Sidney Cutruzzula
Beyond exceptional service. This is the first time I’ve ever used a wash and go service and i just dropped my clothes off a couple hours ago but right away i can tell this place is wonderful. From the phone interaction, to the helpful service i received when i arrived to drop them off, it’s beyond anything i could’ve hoped for. They go above and beyond and it’s truly appreciated. Wonderful place.
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June 2021 by Anni W
Of course, Kevin is going to have a fabulous review, it's his wife's place.I agree with the other person's opinion that they were rude. They didn't throw me out per say however I only had a couple of things to fold and they informed me that they were closing, to hurry up or I could take my item home to finish.
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June 2020 by Simply Me
I came in before the last wash and I give this place 0 stars, the young woman working there was rude we where not finish folding our clothes when they started turning off the t.v lights and told us that we had to leave!! I told her I’m not done folding my clothes she said I don’t care we close at 7 and walked out the door. As courtesy they should have waited at least 5 minutes for us to finish folding our clothing but NO we had to remove clothes from several dryers!! This was my first and last time coming into this place!!
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December 2014 by Diana Davis
Awesome place with new machines!!!!!! Also was and fold services that are fantastic.
