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“I revisited this site on Saturday, April 13, 2024 for the first time in three years and was very happy with the new staff. Leslie, Mike and Hanza showed such warm and courteous service to me. They are real professionals. It was a delight doing business at this location and it is now my favorite USP store,”
9AM - 7:30PM
393 Piaget Ave, Clifton
Mailbox Centers
“Dan and his employees are always so helpful. I usually walk in last minute and they never rush me or anything . They provide shipping, copies , faxing and notary services ! Such a convenient location as well! Would 100% recommend.”
8:30AM - 6:30PM
623 Eagle Rock Ave, West Orange
Mailbox Centers
“I ran in right before closing, at around 6:28, was having trouble getting QR code for an Amazon return. The clerks were respectful, patient and helpful and kept the store open a few minutes late. They helped me find the QR code and package one of the packages correctly. Much better than other shipping service store clerks around town. Would definitely recommend. The appreciation just can't be put in words.”
8:30AM - 7PM
416 Bergen St, Harrison
Mailbox Centers
“I had a wonderful experience at this UPS Store. The staff is great, and they all provide excellent customer service. It’s also very accessible for Amazon returns, which I loved. Great store!!”
“I received excellent customer service. From the moment I walked in, they were kind and helpful. They went above and beyond to ensure my needs were met, and they provided clear communication. They also showed me how to return a package on my own for the next time I need to use their services. Overall, they were great!”
8:30AM - 6:30PM
386 South St, Newark
Mailbox Centers
“They always so pleasant and kind , always ready to help . And greet you with a smile I love when I don’t have a box they ask do I need one and ready to get that package sent off. Thank you for assisting me .”
“I was lucky to stumble upon this UPS store. I was mailing a package that required special care to ensure the valuable contents would not be damaged in transit. The staff took this seriously and professionally. Terrific service!”
“Nicest workers in any of the UPS stores I’ve been to. I used to be in Bergen county and moved to Essex county recently. Most UPS stores have had rude employees to be honest, but both here and the location in Bloomfield have kind, friendly employees with good customer service skills. Raj just helped me with an Amazon return and it was easy peasy. 10/10 recommend this Belleville location & kudos to Raj for being so sweet.”
8:30AM - 8PM
434 Kearny Ave, Kearny
Mailbox Centers
“Everything was made easy. Sometimes it’s intimidating to ship something if you’ve never done this before and the US Postal Service is less than friendly more often than not. This is definitely not the experience in a UPS Store, especially this one. Friendly service, helpful and quick.”
“Consistently professional!!!!! It’s the only UPS location that I will use. I’ve observed and been the recipient of kind, patient and friendly service every time.”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
8:30AM - 6:30PM
12-45 River Rd, Fair Lawn
Mailbox Centers
“I come to this UPS location regularly and have never experience anything but stellar customer service. Ed, Drew, and the weekend staff are always friendly and helpful.To those complaining about the cost of printing or boxes, yes supplies (including paper) have gone up everywhere.And I’ve also been told they need the outside brown box but they showed me where it says “customer packed” on the return code. In that case, it needs to be in the right box. I have never experienced this UPS trying to upsell.This is a busy location and I think the staff is doing that best they can moving the queue and answering questions. Give them a break, and a smile!”
8AM - 6:30PM
6-05 Saddle River Rd, Fair Lawn
Mailbox Centers
“Great UPS location! I come here for all Amazon returns and shipping services. They are fast, friendly and knowledgeable. They even have treats for the kids ? Thank you to Eric and David!”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“Phil helped me with Notarizing a letter and he got me in and out! I came in with my small children and I appreciate his patience and thoroughness! Come to this branch, for kind service! Thanks Phil!”
“Chuck is amazing! So helpful and knowledgeable! Always helpful as to which service is best to send items through mailboxes! For the best price, chuck will help you with the best service!”
8:30AM - 7PM
189 Berdan Ave, Wayne
Mailbox Centers
“I am very satisfied with his service. This place always provides what I expect, and the owner is very kind to customers. Highly recommend this place and its services.”
8:30AM - 6:30PM
576 Valley Rd, Wayne
Mailbox Centers
“They were nice enough to hold on to my mail for me even though I no longer had a P.O. Box. Very easy going. Definitely a good place if you need a place to get your packages and mail.”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
8:30AM - 7PM
8 Lombardy St, Newark
Mailbox Centers
“My experience at this location was very professional. I would like to say that Bryan assisted me in retrieving my package from United Airlines. He, I must say acted in a professional manner and would recommend him highly.”
“They hay a great service in the ups store the best in town.The pharmacy they also very friendly is not a giant pharmacy and the biggest ups store but they have what you need and they have much more than the other pharmacy’s.”
“I recently visited the UPS Store with an urgent need, only to find it closed. However, Brenda and Jeremiah went above and beyond to accommodate me, making an exception despite the closing time. Their kindness and willingness to help saved me from inconvenience, earning my utmost appreciation. This level of exceptional customer service ensures that they have my business for life. Highly recommend!”
“EDIT: I've had a PO box here for about about 15 years and they have recently changed ownership. These people seem nice enough, but not quite the family vibe there used to be. Still a very strong 4 stars, no real complaints, just miss Denise and the old crew who were awesome!”
8:30AM - 6:30PM
1992 Morris Ave, Union
Mailbox Centers
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
9AM - 7:30PM
1 Orient Wy F, Rutherford
Mailbox Centers
“I've been here less than a dozen times and I've never had a problem that I can recall. I only do simple returns for Amazon usually. Nothing too complicated.”
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“I am so grateful to this business for saving me in a real pinch at a very difficult time. They went above and beyond to help me. The kindness and compassion mentioned in the other comments is truly the hallmark of this establishment. It's hard these days to find a business that is genuinely helpful, honest, and caring -- but Montclair Shipping Plus is just that and more. The two workers who helped me were top notch -- extremely professional and also true human beings -- understanding, flexible, and compassionate. I will be forever touched and inspired by their humanity and grateful for their help.”