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August 2024 by Collinnn
While my visit was a tiny bit pricey, (325$ for a new PSU) these guys need to make money somehow, and when you NEED work done on your computer, this is definitely the place to go. I would definitely recommend for more difficult and intricate computer/tech repair jobs; they will do it right.
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July 2024 by Carla Miller
Excellent work and professional atmosphere.
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April 2024 by Wyatt Knight
Honestly the worst and most pathetic customer service I’ve ever had. I dropped off two mice to have them change the mouse skates (I’m disabled) and they couldn’t even do that. There were two layers and they only removed the first one…even after me asking directly several times and going to the shop 3-4 times. They kept insisting they removed both layers, yet my mice still were not working. I asked my girlfriend who has 0 experience with computers or anything related and she was able to do in ten minutes what they couldn’t figure out for months. Honestly so embarrassing. They literally took my money and did NOTHING but gaslight me. How you can look how they look and still be so grossly incompetent in regards to PC and PC peripherals is beyond me. ? The icing on the cake was that they refused to even fully refund me or acknowledge their mistake. Avoid at all costs.
Edit: They replied to me. They never gave me a full refund.
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February 2024 by David Ruhnke
We are a small law firm and CatCom has been our IT services provider for nearly 40 years. The best. Always available and quick to respond with a solution or a repair.
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February 2024 by Regan Caton
I have been a customer for about 6 years and feel luck to have Catcom in my neighborhood! My last visit a couple of weeks ago was because my laptop charger sparked and fried out when I plugged it in to the outlet. I went in to Catcom thinking I had to purchase a new charger but the owner said "let me try this first' and took the piece that fits into the socket and replaced it with a new one, and voila that worked! He not only saved me over $140, he gave me the replacement piece for free. Thank you!
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December 2023 by Mirabella S.
Very responsive. Quickly diagnosed why my laptop would not charge. I was able to purchase what I needed in the store.
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November 2023 by cheryl ackerman
I really appreciate the knowledges,honesty and quick respose.I used Catcom Computers for over 20 years for my office and personal computers and received same excelent service.
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November 2023 by Patricia Fiornascente
Extremely helpful
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September 2023 by William Feltz
I spent over 500 dollars to have my laptop fixed and after I did it overheated a lot was malfunctioning and now doesn’t turn on. I spent over 500 dollars for nothing. I still have receipt but I doubt they’ll give me a refund. my reply to the owner is it stopped working in 2014 after i took it there i didnt get 9 years at all
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September 2023 by Mario R
Tried to horrifically up sell me a liquid cooler for almost $200 and tried to make me wait a week. Also was confused what was wrong with it in when I went in and explained it was a liquid cooler issue and I need it replaced. Then forgot to call me on the next day, almost waited two business days for information I already knew. 0 star if I could , go to micro center.
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September 2023 by John Haddad
Very helpful and friendly environment. People are relaxed and incredibly knowledgeable.
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August 2023 by InZane_Zane
I would definitely recommend going here for computer repair. They replaced my battery and even repaired my touchpad and I think they even cleaned the insides of the computer. It's running a lot smoother now!
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January 2023 by John Mahoney
Catlin, the owner of Catcom Computers, is, not only one the finest people that I have ever met, but he is a marvelous technician. My computer crashed due the invasion of multiple viruses. He cleaned the computer and saved as many files as was possible. Then set me up with all the software that I originally had in two days time due to my dependence on my laptop for work. So my gratitude is obviously endless and he has my highest recommendation to anyone that needs his services.
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December 2022 by Adam Koprucki
Not happy with the results. Took my laptop there to get my cracked screen replaced. When I received my laptop back, the screen is about 3-4mm thicker than it used to be, so it protrudes from the casing and looks very strange. Furthermore, the screen is not fully centered so when I turn on my camera for zoom calls, it looks very odd.I should take it back and complain.
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November 2022 by Rick S.
Great service!! My work PC would not turn on Monday am. Was able to get to Catcom by 3:30. They diagnosed and repaired (new power supply) for pickup at 5:11 pm.
