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July 2024 by John DiSciascio
Very pleasant workers who helped me find what I was looking for, the store was very clean and orderly and checkout was fast. I'll definitely return.
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July 2024 by Emily MacGrath
I don't know who she is but the girl with the sloppy pink hair had horrible manners and all of the employees seemed miserable to be working with her. This used to be a good CVS, but in the past year it's gone so far downhill. I'll be taking my business elsewhere.
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June 2024 by Spoop Spooperson
No one even anywhere near the register
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May 2024 by Phil DiCiano
The staff are amazing, as always. Theyre understaffed. Management closes from 1 to 230 for lunch. This is primetime folk take off work to get meds. CVS, as a whole, is trash. The company bilks its workers, stressing them beyond any reasonable expectations.
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April 2024 by Steven G.
The world worst pharmacy i have ever been to. They tell you you're Rx is ready for pickup and you go there and they tell you it's not ready and i showed them the text they sent me the answer i got was we didn't send it. Then they told me i would have to come back in 2 hours they were working on on other orders.
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April 2024 by nicole fiume
not sure how this place is still in business! bad bad customer service
bad communication
i spend hours "looping around" because its not ready when they say its going to be!!!!
last time ever using this place- and i WILL spread the word
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February 2024 by Kathy G.
This pharmacy filled the wrong prescription - wrong milligrams. Thank goodness I noticed. I brought it back and they were no help. No refund. Just acted like it was my fault. The clerk even had a good laugh with the guy after me in line about my issue. Used CVS on Cross Keys by pass. Never had a problem. But moved so moved my scripts. Looking to switch pharmacies.
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February 2024 by lex jo
By far the best pharmacy that I’ve been to in a long time and surprisingly at CVS, I’m still in shock, but in a good shock. Pharmacist Mary went out of her way to bill my insurance so I didn’t have to pay out-of-pocket the entire time she had a smile. The rest of the staff is also so polite and kind. Yeah, that looks
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January 2024 by Rachael McFadden
This is the second time I have come here for a medication and was told I couldn’t get it. This is a medicine I need due to nausea, the result was that they’ll partially refill it and to come back to get more. Then I was told after waiting 20 minutes that they still needed 10 minutes to fill the script. Keep in mind, I am overly nauseous and pregnant and need this medication. Now I have been waiting in my car for 35 minutes since I was told to loop around. Oh & when I first arrived I was told it wasn’t found in their system. Once I gave them the name they were able to find my script in the system.
The previous time, my first time here, I was told my script wasn’t in the system twice when it was there the whole time. This is my only local pharmacy since the other rite aid closed down.
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October 2023 by Denise Morgan
I went to pick up my husband’s prescription. He was there the night before there were no less 15 people before him, I told him I’ll pick it up tomorrow during the day. He got a message from the pharmacist that he wanted to talk to him. I asked for the pharmacist (unfortunately, I did not get his name) He was very tall guy with a chip on his shoulder. He was so unprofessional and tried to demean and embarrass me. Well, that’s going to happen to me. I believe he makes the employees of the pharmacy on edge. It is a very toxic environment. We will no longer be going this CVS or any other. This has been going on for years. They need to do an Undercover Boss! Do yourself a favor- the Walmart Pharmacy in Williamstown is so much better.
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October 2023 by john goode
The pharmacy is the worst I been on hood 9/22/23 for over 3 hours and they never answer the phone about my prescription!
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September 2023 by Maddi Sharp
Wish I could give this place 0 stars. Today 9/25/23 I called to ask a question about my newest prescription since I had no confirmation that it was ready, and was on hold for 15 minutes before a woman (I did not get a name) finally answered with "What can I do for you?". I was cut off between every one of my sentences and rushed, which made me feel completely disregarded. And to top it all off, I was hung up on in the middle of a sentence. This places deserves no business at all. Don't waste your time.
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September 2023 by Perry Hood
I was at CVS in Williamstown last night. On september eighth about seven thirty p m I showed up to get my medication. That was prepaid online and ready for pick up. As CVS told us when we got there, we were told one of the medications was not ready, co around and come back in 15 minutes. As we did, we got to the window Add a manager named Paige told us that we had to pay $15. Copay that was already paid for as I said. It was Prepaid and an argument started when Paige told us to stop yelling In a loud and rude tone. And after that, I drove away and when I called back. In the evening about an hour later, page answered the phone when I rang the pharmacy and I said the page. You don't like your job much When paige returned this and said no I just don't like you.
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September 2023 by Camo Dave
They are in the business to hold your medication hostage every monthly pick up is a nightmare dealing with CVS and the incompetent staff , they held up my meds to the point they said I have to call the doctor to get them to send over a new script …. They will tell you they contacted your doctors office for renewal but don’t believe their lies !!Their hours are watered down and who closes their business so everyone takes lunch at the same time ? This alone is crazy within its self but unfortunately my insurance will not let me go to another provider so I guess I’m having to deal with CVS !
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September 2023 by Rory Sta Ana
This Pharmacy has the worst customer service I have ever encountered. Almost all of them that I spoke to on the phone has been very rude and unfriendly. They rush you to your question and cut you off. They projecting a feeling that they don’t want to be there and do their jobs
