CVS is a store that offers a range of services, including pharmacy, over-the-counter medicines, and general shopping. Customers often appreciate the friendly and helpful staff, with many mentioning the excellent customer service provided by employees like Samira, who goes above and beyond to find hard-to-locate items and makes customers feel cared for. The pharmacy team is praised for their professionalism and quick service, especially when providing medications or vaccines, even on short notice. Customers also value the warm greetings and patience from staff members like Dhanesh, making shopping a pleasant experience. However, some concerns are noted about the store's pricing and staffing. While the staff is helpful, the store can be understaffed at times, leading to moments where customers need to ring a bell to get assistance. Additionally, some customers find the prices higher compared to other stores, even after discounts and coupons, and are frustrated by the online store offering cheaper prices on certain items. There is a sense that the store could improve by lowering prices and eliminating fake discounts to be more competitive. Overall, CVS is seen as a friendly, helpful store with dedicated employees who care about customers, but there are opportunities for improvement in pricing and staffing to enhance the shopping experience further.
2 things about that great store . 1 the Pharmacist did in record time provide me a medication that my regular pharmacy didn't had and he was amazingly professional and 2 the lady at the front counter offered me lots of help to find what i need plus help me to setup a discount card . Thats custumer service i dont see everywhere
September 2023
I walked in and was greeted warmly by Dhanesh at the Applegarth location in New Jersey. He was pleasant and patient in helping the customers ahead of myself, and again to me when I got to the counter. Excellent service that is a rare treat by today's standards. Would recommend the location to anyone
July 2023
The young women who work in the pharmacy do not take the corresponding care, they make mistakes and they are working with medicines that can have terrible consequences! Bad service, bad attention!
