United States Postal Service
Post Offices,
Shipping CentersHours:
302 N High St, Millville NJ 08332 Hours
About United States Postal Service
The United States Postal Service location has experienced recent changes in staff, with some customers noting a shift towards friendlier service when they call or visit. While some feel cautious about returning in person due to past experiences, many appreciate the kindness of the mail carriers, who are consistently described as friendly and often engaging in conversation. This positive interaction with delivery staff has improved the overall experience for some and has even led to higher ratings for the postal service compared to other aspects of the facility. However, the in-person experience inside the post office is often characterized as slow and lacking support, with the interior being described as dead and empty. Customers are advised to avoid going inside unless necessary, as support there may not be reliable unless luck is on their side. An ongoing issue reported involves receiving the wrong parcel locker key, which adds frustration. Customers have found alternative ways to manage their mail, such as signing up for informed delivery—an option that allows them to see upcoming mail and packages online, although sometimes the updates are not sent consistently. Filing claims online is also an option, though it generally takes longer to receive responses compared to calling. Staff members like Ryan and Keisha have been praised for their helpfulness and kindness, with one customer specifically highlighting how staff handled fragile mail, such as baby chickens, with care. Overall, while the internal support may be lacking, the friendly behavior of the delivery personnel and helpful staff contribute positively to the USPS experience at this location.
Most Recent Reviews
June 2024
For the past 2 months I don't know what is going on but everybody on my block has not gotten their mail to almost 5:00 p.m.. and we used to get it all the time between 11:00 and 11:30 in the morning. For the last 2 days I have not got my mail to almost 6:00 p.m. this is getting ridiculous
October 2023
The worker are so humble and excellent and do excellent work.
July 2023
helped me figure out my proper mailing address to clear up confusion & helped me get my package safely. didn’t catch the girls name on the phone but she was very kind!
More Comments(52)
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