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July 2024 by Brenda Spinelli
After 31 years, I've transferred my mom's, my children and my prescriptions to Walgreens months ago. I even spoke to regional manager who promised she would look into the problem but she seemed agitated by my legitimate complaints and to date nothing has really changed. The problems began last December when Rite aid suddenly never had my medication, it was on back order... Months later and they still hadn't gotten my medication in so I had to start having the ones prescription transferred to Walgreens. Secondly, the pharmacy window was constantly closed regardless what time of day I would go. I would have to go inside and stand in a long line at the pharmacy counter.
I was more patient then most simply because I really like the employees. I loved rite aid the best and I've been a loyal customer all these years until 2024. I feel like there are some executive/managerial employees attempting to force our rite aid to close as a result of such a decline in unsatisfied customers that have now taken their business to a pharmacy they could depend on. We've all been made aware that rite aid can't keep employees and is routinely short on staff because Rite aid pays their employees the lowest wages of all the local pharmacies. This pharmacy use to be packed with customers all of the time. It's being run into the ground.
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June 2024 by Gamer Mart
Dear managment
Was just in Rid Aid and they id me for medication from off the sales floor...If you gonna id me for something then it better be behind the conter behind locked glass..
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May 2024 by Tara Price
This Rite Aid is soooooo rachet! Long lines at the Pharmacy... due to barely any staff. Call... no one answers phones.They close for break 1³⁰ to 2 pm... but opens AFTER 2:00. Ratchet, so so Ratchet. ?
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April 2024 by Maribel Gonzalez
Store employee’s are so rude. The older man and the older woman need to be replaced with people who are customer service appropriate. The older woman is immature and the man is ignorant.
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February 2024 by Gene MacMurray
I called at 9:48am for info on flu shot. No answer. Is this how you run a drug store?
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February 2024 by Chris Kennedy
Always rude!!
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February 2024 by Sarah Brown
I have been trying to get my daughter meds for a week now. Last week I go to pick it up and they say it's not ready. So I go in on Saturday and they say it will be ready Monday of this week. Well I go and the script isn't ready, the med tech says it should be done by 5. I go back at 5 to get oh one script is ready but we can't give it to you because the second script the insurance didn't approve yet. I asked to just give me the antibiotic that was approved and she tells me she can't she has to give it to me at one time and to call the insurance. So I called insurance today, and it's at another rite aide which is the next town over. My insurance said it's paid for and the millville rite aide should see that when they pulled my daughter name up and all they had to do is call the other pharmacy to have it transferred. Now I been calling millville all day and the phone just rings. They need to be shut downn or get new staff that knows what there doing. Because now I have to go to Bridgeton to pick my child meds up. Ridiculous..
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January 2024 by Rickie Weber
The hours are never right! It says their open, but I just went their drive thru and inside is closed ?
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January 2024 by Stephen Malave
If I could give a ZERO, I would. The level of incompetence that the Pharmacist have is unbearable and the staff they have working for them is even worse.
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January 2024 by Joseline Avilez
I’m tired of the pharmacist or there assistant’s giving me a call saying meds are ready & when I go nothing is ready & like my insulin they been say it’s ready & when my his go’s too get nothing is ready. It supposed was ordered two days ago. I’m sitting here with my sugar sky high & no insulin.most of the time they only got one person working & act like they don’t know what they talking about. I done with ride aid! Go back too my old pharmacy they always had my meds before, I had too call for them. This need too be fixed or close the store done. It’s very pathetic that peoples messes are never ready on time the phones keep bringing and nobody answers and then they call you saying your meds is ready and when you get there they’re still not ready no
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January 2024 by Lenny Quintana
The pharmacist at the counter was rude. the one with the piercing in her nostrils. I think if she is not ready for this job she should not be there she needs costumer Service classes she doesn't know if patients are in depression or in need of psychological meds. and things could be worse
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December 2023 by Peter Wine
Time says they open at 6 in the pharmacy. Sign says 9 when you get there. Please update.
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December 2023 by Miraida Diaz
Never answer the phone.
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December 2023 by Jennifer Perez
Calling the pharmacy it rings, rings,rings then an automated picks up states you're the next person to answer. Never happens. I go to the pharmacy & they state their phones haven't worked for 2 weeks. Not sure when they will work again. Seriously in the electronic day we live in. Funny but 3 months ago same thing with the Rite aid in Camden City by Cooper hospital. ? Or are they just turning the phone system off
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November 2023 by Lloyd Storms
This rite aid is a complete joke. A week straight trying the drive thru and always closed. Started there and they said medications would be transfered. Half never were. Laziest bunch i have ever had to deal with. No wonder rite aid is going chapter 11.
