ModWash

Most Recent Comments

• January 2026 by Paul Albert
  In August 2025, I got my wife’s car washed here. When I approached the entrance, the employee asked if I wanted to try participating in a limited time offer where I could have unlimited washes for a month at an introductory rate of $21.00. I told him I was not interested, but then he told me that the trial cost about the same as a wash, and that at the end of the month I would NOT be automatically renewed, so I agreed to trying out the offer.
  
  I recently looked over my credit card statement more closely and noticed that modwash has charged me $36.24 five times, which totals to $181.20. I am very upset that this occurred as I was told very clearly that it would NOT. I have not gotten my car washed at Modwash once after I paid for the trial in August.
  
  I did not sign anywhere agreeing to a recurring subscription. I handed the worker my card, he swiped it, clicked a few times on the screen, and sent me on to the wash. I was clearly either manipulated into signing up for a recurring subscription, or the employee working was truly oblivious to terms of the offer modwash that Modwash was offering.
  
  I have reached out to the phone number and email online requesting a refund and have not heard back. I tried canceling my membership to prevent further charges, and the online membership site does not provide a way for people to cancel their memberships. Please help me to resolve this ASAP so I have a better impression on your company.
  
  UPDATE: I visited Modwash today and spoke to the general manager, Nathan. He was very understanding to my situation. He immediately canceled my membership and refunded me for the last 3 months of membership charges with no questions asked. There are 2 additional months he was unable to refund me for, as their system was updated last year and he could not access those charges. It is proving to be extremely difficult to get the central Modwash offices on the phone. Nathan offered to email them directly for me if I couldn’t get through so I may have to reach out to him again.
  
  UPDATE: Modwash has responded to me and has communicated that their policy of “no refunds if you don’t cancel your subscription within 5 days of the subscription charge” is a non negotiable policy and has apologized “that there was a misunderstanding of the subscription.” Apparently the fact that the worker signed me up himself without my permission does not qualify as a reason to request a refund. Mind you not once during these 5 months after I was falsely subscribed did I receive even ONE text message about my subscription. I have disputed the charges with my credit company and will no longer be putting any energy in trying to talk with the central Modwash workers as they clearly do not customer satisfaction at the top of their list as they claim.
• January 2026 by Brandon Spain
  These guys are the best !!!
• January 2026 by Tyler Glace
  Great service
• January 2026 by Aerial Stclair
  Amazing car wash will be returning
• January 2026 by Alexander Spillane
  This car wash is really coming up! Alot of stuff that had been down for a while is now up and running, as well as the second and member lanes are open again. Im glad to see this car wash getting better.
• January 2026 by Ellis Mingin
  Millville location. Horrible. Half of the car wash doesn't work. Brushes never touch top of hood or roof. Rinse spray from top shoots out in 1 power stream, doesn't get all soap off of car. Side rinse sprayers not working. Also dryers at the end working poorly,
• January 2026 by LuAnne Shaw
  Honestly didn’t wash half my car. The windshield is still full of salt. My hatch looks like it was never touched. Waste of $27
• December 2025 by L M
  Paid $21 for my car to look like a drunk person did it. No towels/cleaners were available at the end, vacuums were missing, some were laying detached on the ground. Last time I will go there
• December 2025 by james adams
  Second time this week that I tried multiple times to get my vehicle washed and the wash is not open. This has happened 3-4 times in the last few weeks. Paying a monthly fee for something that is not available is not acceptable. Their website is down as well. Can't even cancel the membership so I can go elsewhere. Paying for a different car wash since they are still not operational.
  
  Update: Email given on the response does not work. Can someone please advise on who I can call to cancel the monthly service. Thank you.
• December 2025 by William Bruck
  Used to be very satisfied. This place has plummeted downward, Half the equipment is consistently broken and the quality of the wash is terrible
• October 2024 by Destiny Landry
  Mr. Levin was the most up help. Respectful and professional. Thank you so much! I gain a membership because of him.
• October 2024 by kenneth thomas
  Glad I Stopped By Mod Wash Today, The Service Was Great, The Things They Offered And The Gentleman That Greeted Me Made Feel Welcomed, I Wanna Thank The Assistant General Manager Levon For Checkin On Me And Assisting Me With My Visit ?
• October 2024 by Nicholas Storozuk
  This large corporation understood my current situation. They noticed I had not used my account in a couple of months and they actually refunded me because of that non usage. That’s a very fair assessment.
  
  It reminded me that I’ve always had a great experience here at the Millville ModWash. Just not down here enough to go temporarily.
• October 2024 by Lasheba Dougans
  Great service Levin even helped me get the oil off my car. Thank you so much
• October 2024 by Shirley Thomas
  Levin was very helpful and made me feel comfortable. He's very pleasant and has a positive attitude.