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July 2024 by Quan Owens
Good customer service an great items in-store as well. Sells rep can tell you some things if you ask the right questions
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June 2024 by Antoinette Martinez
The store from Rio grande NJ and other in Cape May county NJ.The customer service associate including manager is very toxic people , don't introduce them self or greet , they alot of cigarettes break, yell and curse you, over sell product like phones to scam you of use cell phone then come back again after not useable. Some be sleeping back room ,make you wait long time just pay a bill. Why is no new management or corporate not investigating these stores. Treated disability and elderly care like garbage then brush them off.or brush customer off because they don't have knowledge this type business. This going on many years, especially manager Rio grande was so disrespectful to women start talking fast like in drugs by yelling at them .. something need be changed. Someone need report Head office and customer affairs because this is against the law treat customers like this as well scam us by selling over price use phones.Horrible metro do better..
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May 2024 by Heather Lattanzi
Main Street tobacco has every vape you could want they even have a Mike Tyson!! They have butane lighters which are really cool for 10 bucks ?
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May 2024 by Thomas Larson
Went in there today to grab a case for my niece ( Mother's day present); dude sold me an $8 case for $28. I usually check these things before hand, but we were in a rush. I haven't had to buy a case in years; that's why I didn't think it was too high. I live 2 blocks from there, and I am gonna hollar back to dude for trying to rip me off.
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April 2024 by Brittany Kelley
Jorge helped me and my husband get phones and stuff. The store is super clean and smelled good. Such an amazing help and would definitely recommend anyone to go there.
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December 2023 by Rodney Johnson
Just asked a question.
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August 2023 by Jay Hernandez
Store smelled amazing great customer service
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April 2023 by Glenn Acheson
Salesperson was very knowledgeable and helped to pick the most appropriate phone for my daughter.
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February 2023 by Jayson Hernandez
The store was very clean and neat customer service amazing
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January 2023 by Crystal Harris
Went to the store twice this morning after the sign on the door said they should be open and both times the doors were locked and no one was in sight inside the store. We knocked on the door both times and there was no sign of life.
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December 2022 by Tina Dowdy
No wait, transaction was simple and quick
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September 2022 by Yesenia Rodriguez
Great staff helped me get the best deal
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October 2021 by Rob K.
T-Mobile 2198 N 2nd St, Millville, NJ 08332 My daughter and myself went to the T-Mobile store in Millville, NJ to get help with activating her new iPhone she received in the mail. When we walked into the store we were greeted by Julia the member expert, and asked us what we were looking for. When my daughter asked her if she could help her with activating her new iPhone, she just stared at us with a long pause and no words, she rolled her eyes and waved us to walk over almost as if we were supposed to read her mind, pretty much acting like she didn't want to help at all. Then asked if we were T-Mobile or Sprint customers, we told her we were Sprint customers and once again a little bit of more of an attitude. Julia said she had to use a different computer which was no big deal to us because we were prepared to be there as long as it took to complete the activation. When the computer became available, we moved over to what we thought was the process. Julia then then asked if my daughter had a SD card, my daughter said no but I went to double check in the car but as I was about to walk out Julia just walked away to the back room not really communicating with us, she then told us that she can't activate it because if they take the phone there will be no tracking number and it would be better if my daughter did the activation at home on the phone. So we decided to go to another store, but asked if she could put on the liquid glass screen protector for my daughter's new iPhone, Julia grabbed some other screen protector, I asked her if that was liquid glass screen protector "she said "no I we don't have any" which again wasn't true because we were already looking at it. I grabbed the package off the wall and asked her " isn't this liquid glass screen protector?" Julia then said "I mean yeah but I don't recommend it" Your job is to sell it to the customer if that's what they want and what product your store carries. Once again Julia had an attitude and she apparently no working knowledge of the products her store carries There is a bright side to this, we went to the T-Mobile store in the Cumberland Mall right down the street and dealt with Kyle. Everything we asked to do at the Millville T-Mobile store, Kyle did at the Cumberland Mall T-Mobile store. And yes we had to leave the old phone with Kyle, but we got a receipt with a tracking number. Thank Kyle Never again will myself or any of my family will go to the Millville T-Mobile store and of course any of my friends that have T-Mobile.
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October 2021 by Pauline Kessleski
It was ok
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September 2021 by The Ice Queen
Knowledgeable friendly staff store is very clean well kept overall good experience
