Sneaker Factory Running Centers is the place for running shoes, known for its wonderful shopping experience and extremely helpful, knowledgeable staff. The sales associates are running shoe savants who know the merchandise inside and out. They provide a concierge treatment, starting by evaluating a customer's gait and examining shoe wear patterns. They ask about activities, preferred cushioning, and foot issues to make excellent recommendations. The staff are all so knowledgeable and kind, making customers feel comfortable and welcome. They truly care about helping people find the right shoe, whether for running, physical therapy, walking, or long days on your feet. They bring several high-quality choices to try and are never rushed. While the store may not offer budget-friendly options, their prices are competitive and the service is exceptional. They stand behind their recommendations with a no-questions-asked return policy, even for lightly used shoes, and will order items they don't have in stock. Customers highly recommend visiting, calling it a favorite local business that supports the running community.
The staff are all so knowledgeable and kind. They truly care about helping people to find the right kind of shoe, whether it’s to prep for a marathon or get the right support when working a long day on your feet. 10/10!
January 2024
Joe was a pleasure to work with, and very helpful! Will definitely be back.
December 2023
Yeah at this point I'll just take a refund for the one and only order I've ever tried to place please call me or email me with the number you have on file. Today
