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June 2024 by K. Deadwyler
Sad display of shoes!! Wouldn't go back!! Just a waste of space!!
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June 2023 by Angela F.
I am shopping often in Macys Short Hill but any time I am going tha store is getting worse and worse especially men's fittin room.Its a really disaster !Clothes everywhere and no one cares!Nice job to the manger and people who works there!
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June 2023 by Jj J.
I like this Macy's. I've always been greeted kindly. Everyone is respectful and helpful in all of departments that I go to the most, which are - the Service counter to Pick-up Online orders, Men's, Women's, Juniors, Beauty/Fragrance. The store is clean, it's not messy like some of the other Macy's. The departments have a lot of selections and the floors are organized well.
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June 2023 by Drew O.
All the clothes were folded neatly and the mens department wasnt a mess! I needed a few new polos for upcoming holiday to Aruba next week with my partner. I left my Oakleys on a display and the sales staff helped me find them. I also got a bottle of cologne for myself and Clinique for my partner. Got gift sets for both from the friendly sales staff. Great store. I will return.
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February 2023 by John Cardinale
Small selection but has its own staff, decent selection
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January 2023 by Denere P.
Very organized store with lots of shoe options. Staff was quick and attentive. Great sales.
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October 2022 by Joseph J.
Horrible customer service. After calling to get a quick answer they picked up and when to asked if I could hold and said no they still put me on hold for 1 more hour until the store closed
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February 2022 by Damian D.
I'm giving 4 stars, in comparison to the other local Macy's in Livingston. Much better stock of merchandise, and the overall shopping experience is much better. How they can justify two stores so close together is beyond me-long term lease in Livingston I guess.
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December 2021 by Mr. T.
One of the worst shopping experiences I've ever had at any department store anywhere. Such incompetence from the cashiers, they didn't know what they were doing. Marcus issues me Macys Cash to be used at a future date. $30 dollars worth, after waiting in line for over 30 min the woman had no idea why to do with the Macy's cash I had, either the $20 online in my app or the $10 I had printed for me on a paper receipt. Then she had the Berber to tell me that I had to print the online credit to use in the store (not true, just a lie to help her out) and the $10 on paper, well that she couldn't think of a reason why it couldn't be used so she walked away to find someone to teach her how to use it. She was gone for 15 min with a growing line of any get customers behind me so I had had enough and just walked out of the store. Huge line still standing there at an empty register of now angry outraged customers. Good luck Macys, you're going to need it with that kind of service. As for the $30 of Macy's cash, we'll I think you know where you can stuff that. Never going back to Macy's ever in my life!
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December 2021 by Jon I.
One of the worst shopping experiences I've ever had at any department store anywhere. Such incompetence from the cashiers, they didn't know what they were doing. Marcus issues me Macys Cash to be used at a future date. $40 dollars worth, after waiting in line for over 30 min the woman had no idea why to do with the Macy's cash I had, either the $30 online in my app or the $10 I had printed for me on a paper receipt. Then she had the nerve to just walk away to find someone to teach her how to use it. She was gone for 15 min with a growing line of any get customers behind me so I had had enough and just walked out of the store. Huge line still standing there at an empty register of now angry outraged customers and no sign of this woman returning. I think she just quit and went home. Good luck Macys, you're going to need it with that kind of service. Never going back to Macy's ever in my life!
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November 2021 by Kate M.
Amazing customer service from personal shopper, Anne. She went above and beyond to support our wedding registry support. It was a really pleasant experience. Can't wait to go back
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September 2021 by Bridget Elizabeth C.
I'm a Macy's girl! I love the mix of casual and fancy clothing. I love the cheer of Christmas decor during the holidays. I love the super friendly staff. But the location at the Short hills mall, was probably the best Macy's I've been to! They had so much stuff and it was very well organized. It can be a bit pricey but Macy's is known to have really good quality, so I think you're getting you're money's worth! I highly recommend this location!
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September 2021 by Shaniqua J.
I like this particular department store because of the white selection of Brandons the staff are always very helpful you get everything have a good price if not why not
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February 2021 by Mark A.
Do not ever buy a gift for someone from Macy's. I received a Christmas gift, returned it in livingston store, got a gift card ( ok so far ) BUT then, I ordered shoes online. I wear a size 10. These were way to small ... Immediately returned with same package. Here's where macys sucks. In the 11 days it took for them to issue that refund ( should have been immediate digitally ) I got a merchandise certificate that can only be used in store. The store was barren. Like a third world country. This should be criminal.
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August 2020 by Viktoria M.
If I could rate as less than 1 star I would. I purchased my and my husband's wedding bands at the jewelry department a few weeks ago and clearly mentioned that our wedding was 8/15. I was told to pick up the rings 8/10, we went to pick up the rings and they could not find either. Mine was being resized but they had no clue when it would arrive, my husband's never left the store and it still took them half an hour to find it. Apparently someone put it back in the case to resell again. We were then told they would push for Friday 8/14. Tried to call throughout the week to check on status, got through once, the other time the call was picked up and dropped before I said anything more than hello. At no point was I asking for special treatment, I just wanted my rings delivered when I was told they would be delivered. And while I can understand potentially a day late or so, the fact that it's a week after the date they were supposed to be ready is absolutely ridiculous.
